Raven Gillums
Fairfax,VA
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Teacher
The Kiddie Academy Of Reston
01.2024 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive parent and student information, ensuring compliance with QA regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Teacher
The Goddard School
01.2023 - 01.2024
- CPR, MAT, and First Aid Training
- Implementing developmentally appropriate curriculum
- Advancing physical and intellectual competence by adapting program activities to meet the individual needs of the children
- Communicating appropriately and professionally with both parents and fellow staff members
- Providing positive guidance by supporting social and emotional development
- Establishing positive and productive relationships with families
- Ensuring a well-run program by developing lesson plans and building teamwork
- Understanding and implementing Goddard's Health & Safety procedures
Server/Bartender
The Boil Bay Seafood City
07.2021 - 04.2022
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders
- Planning drink menus and informing customers about new beverages and specials
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers
- Checking identification to ensure customers are the legal age to purchase alcohol
- Taking inventory and ordering supplies to ensure bar and tables are well-stocked
- Adhering to all food safety and quality regulations
- Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register
- Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment
- Developing new cocktail recipes
Server
The Twisted Crab
04.2021 - 04.2022
- Handled a high volume of customers regularly
- Took orders
- Welcomed approximately 50-60 customers as upon arrival
- Checked on customers frequently
- Kept the restaurant clean and sanitary
- Set up payments by POS
- Prepped orders
- Served food
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Assistant Teacher
Ghent Montessori
08.2020 - 03.2021
- Classroom infant- 2years
- Classroom 3years to 6years
- Assist in planning and preparing activities
- (i.e., Learning Centers, curriculum implementation, art projects, story time) per lead teacher's direction
- Assist as needed with decorating, reorganizing, and keeping the classroom refreshed and relevant
- Collaborate with teachers to monitor the development of each child
- Work with each child to promote their individual learning goals
- Keep classroom supplies and materials organized
- Lead classroom circle time as requested by Lead Teacher
- Attend required staff meetings
- Maintain positive and clear communication with Lead Teacher and Director
Server
RED DOG SALOON
10.2020 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Cocktail Waitress
Il Giardino Ristorante
07.2020 - 10.2020
- Interacting with customers by taking their orders, making recommendations of drinks, serving them the drinks, and supplying them with whatever they need in a timely manner
- Handling multiple tables and tasks in an efficient manner
Sales Associate
Baskin-Robbins
11.2019 - 03.2020
- Tracked sales and other KPIs
- Resolved register transaction issues
- Provided exceptional customer service
- Handled and followed up on escalations
- Negotiated and completed purchasing contracts
- Performed onsite, in-store retail sales
Server
Harbors Edge Retirement Community
07.2018 - 08.2019
- Maintains proper table settings, placement of flatware, glasses, napkins, condiment dishes, and vases
- Clears dishes after meal service, cleans tables and chairs, and resets tables for the next meal
- Follows sanitation and safe food handling guidelines
- Assists in the preparation and delivery of service for special functions
- Uses Point of Sale system accurately with minimal errors
- Perform other duties as assigned
- Attend in-service classes and staff meetings
Barista
Safeway
03.2017 - 06.2018
- Making hand-crafted coffee and tea drinks
- Operating a cash register, coffee brewing equipment, and interacting with a high-volume of customers while assisting them with their orders in a fast-paced environment
Teacher's Assistant
Gainesville Montessori
08.2016 - 01.2017
- Responsible for general classroom management and supervision, which includes the personal care, hygiene, and positive discipline of the children
- Prepare and implement activities for children that stress physical, social, and emotional growth
Education
Associate of Science - Comupter Science
Northern Virginia Community College
Annandale, VA05.2026
Skills
- Accuracy and Attention to Detail
- Fast Typing Speed
- File Management
- Customer Service-Oriented
- Maintains confidentiality
- Advanced Excel spreadsheet functions
- Parent-Teacher Communication
- Documentation and Recordkeeping
- Literacy development
- Lesson Planning
- Conflict resolution techniques
- Student Records Management
- Problem-Solving
- Child CPR and First Aid
- Collaborative and Team-Oriented
Certification
- Food Handler Certification
- CPR Certification
- First Aid Certification
- SIDS Certification
- Child Development Associate Certification
- ServSafe
Timeline
Lead Teacher
The Kiddie Academy Of Reston
01.2024 - Current
Teacher
The Goddard School
01.2023 - 01.2024
Server/Bartender
The Boil Bay Seafood City
07.2021 - 04.2022
Server
The Twisted Crab
04.2021 - 04.2022
Server
RED DOG SALOON
10.2020 - 12.2020
Assistant Teacher
Ghent Montessori
08.2020 - 03.2021
Cocktail Waitress
Il Giardino Ristorante
07.2020 - 10.2020
Sales Associate
Baskin-Robbins
11.2019 - 03.2020
Server
Harbors Edge Retirement Community
07.2018 - 08.2019
Barista
Safeway
03.2017 - 06.2018
Teacher's Assistant
Gainesville Montessori
08.2016 - 01.2017
Associate of Science - Comupter Science
Northern Virginia Community College
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