Raven Hay
Norfolk,VA
Summary
Dedicated college student pursuing a career in dental hygiene and healthcare. Reliable and detail-oriented, with hands-on clinical experience in a nursing home and over two years in customer service. Strong communication and organizational skills, capable of thriving in fast-paced environments while seeking to gain further healthcare experience.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Personal Shopper
Walmart
Virginia Beach, VA
03.2024 - Current
- Prepared online customer orders accurately and efficiently, consistently meeting time expectations.
- Managed and updated customer orders using computer-based systems to ensure timely completion.
- Engaged with customers to address inquiries and resolve issues. and coworkers to resolve questions and order issues.
- Identified products in store aisles to assist customers. throughout the store and made substitutions.
- Follow company procedures for accuracy, safety, product handling, and customer service.
- Managed multiple tasks independently while effectively communicating with supervisors and team members to ensure smooth operations.
Nursing Home Clinical Experience
Technical & Career Education Center
Virginia Beach, VA
08.2025 - 06.2026
- Provided direct support to individuals with diverse needs, encouraging independence in daily activities.
- Assisted residents with feeding, personal hygiene, and changing, while supporting dignity and health.
- Helped residents with daily care needs to improve comfort and well-being.
- Communicated respectfully and patiently with residents and staff.
- Followed directions from nursing staff while completing assigned duties.
- Maintained clean, organized, and professional environment.
Education
Undergraduate Student - Dental Hygiene
Old Dominion University
Norfolk, VA01-2030
High School Diploma -
Green Run High School
Virginia Beach, VA01-2026
Skills
- Customer Service
- Patient/Resident Interaction
- Communication
- Teamwork
- Organization
- Time Management
- Attention to Detail
- Computer Skills
- Data Entry
- Following Procedures
- Professionalism
- Fast-Paced Work Environments
- Order Fulfillment
Certification
- Practical Nursing II - Technical & Career Education Center June 2026
Timeline
Nursing Home Clinical Experience
Technical & Career Education Center
08.2025 - 06.2026
Personal Shopper
Walmart
03.2024 - Current
Undergraduate Student - Dental Hygiene
Old Dominion University
High School Diploma -
Green Run High School