Work History
Education
Skills
Timeline
Generic

Raven Hiltz

Lima,OH

Work History

Manager

GameStop
Findlay, OH
  • Assisted in daily operations by coordinating team schedules and resource allocation.
  • Supported management in implementing policies and procedures for optimal workflow.
  • Learned and utilized various software tools to streamline communication within the team.
  • Contributed to team meetings by providing insights on process improvements and efficiencies.
  • Engaged with colleagues to foster a collaborative work environment and enhance productivity.
  • Adapted quickly to new tasks, demonstrating flexibility in handling evolving responsibilities.

Key Holder

Dollar General Market
Lima, OH
  • Managed store operations, ensuring compliance with safety and security protocols.
  • Assisted in inventory management, organizing stock for optimal accessibility and efficiency.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
  • Trained new team members on operational procedures and best practices for high performance.
  • Conducted regular audits of merchandise displays to maintain visual standards and appeal.
  • Collaborated with management to implement promotional strategies that increased foot traffic.
  • Supported cash handling processes, ensuring accurate transactions and balancing registers daily.

Server Trainer

Texas Roadhouse
Findlay, OH
  • Trained new servers in menu knowledge and customer service standards.
  • Developed training materials to enhance server onboarding process.
  • Conducted regular evaluations to assess training effectiveness and server performance.
  • Improved team communication through structured feedback sessions and role-playing exercises.
  • Assisted management in implementing operational procedures for service efficiency.
  • Ensured compliance with health and safety regulations during training sessions.

Medical Biller

ITX
Findlay, OH
  • Processed patient billing inquiries, ensuring timely responses and resolution of issues.
  • Reviewed and verified medical codes for accuracy before submission to insurance providers.
  • Collaborated with healthcare providers to obtain necessary documentation for claims processing.
  • Maintained organized records of billing statements and payment histories to streamline audits.
  • Assisted in training new staff on billing software and procedures for improved efficiency.
  • Implemented improvements to billing workflows, reducing claim rejections by enhancing accuracy.

Line Worker

PNG
Lima, OH
  • Operated machinery to assemble products efficiently and accurately.
  • Inspected finished goods for quality assurance and compliance with standards.
  • Collaborated with team members to achieve daily production targets consistently.
  • Trained new employees on safety protocols and operational procedures.
  • Maintained cleanliness and organization of workstations to enhance productivity.
  • Assisted in troubleshooting equipment issues to minimize downtime during production.
  • Implemented process improvements that streamlined workflow and increased efficiency.

Education

Graphic Design

Art Academy of Cincinnati
Cincinnati, OH

Highschool

Allen East High School
Harrod, OH
05.2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional teamwork
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Workforce management
  • Performance evaluations
  • Business administration
  • Marketing
  • Negotiation
  • Product management
  • Budget control
  • Business development

Timeline

Manager

GameStop

Key Holder

Dollar General Market

Server Trainer

Texas Roadhouse

Medical Biller

ITX

Line Worker

PNG

Graphic Design

Art Academy of Cincinnati

Highschool

Allen East High School
Raven Hiltz