Raven Keller
Martinsburg
Summary
Diligent Accountant with strong accounting background and proven industry expertise. Monitored business operations and regulatory compliance for large corporation. Superior account management and reconciliation skills leading to achievement of desired results.
Overview
12
12
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Accountant/Administrative Assistant
Allegany Business Consulting
Hagerstown
01.2018 - Current
- Managed accounts payable and receivable processes efficiently.
- Prepared monthly financial statements and reports for management review.
- Conducted thorough reconciliations of bank statements and general ledger accounts.
- Assisted with annual audits by providing necessary documentation and support.
- Analyzed financial data to identify trends and support strategic decisions.
- Collaborated with cross-functional teams to ensure accurate financial reporting.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Created journal entries accurately and timely for month end close processes.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Monitored balance sheets and income statements to evaluate financial performance.
- Managed accounts payable and receivable, improving cash flow management.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Analyzed balance sheets for mistakes and inaccuracies.
- Updated and managed accounts payable databases, employing access controls to protect data.
- Oversaw full accounting cycle and prepared applicable financial statements.
- Supported efficient accounting operations with high-quality administrative support.
- Delivered superior level of customer service to small business clients.
- Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
- Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
- Researched changes in laws to maintain adherence to financial regulations.
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and meetings for owner/management and clients.
- Prepared reports and documents using various software applications efficiently.
- Developed and implemented office procedures to enhance workflow efficiency.
- Provided high-level customer service to clients, addressing their needs promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the owner/management, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
Cash Office Administrator/Front End Coordinator
Marshalls
Hagerstown
02.2016 - 10.2017
- Managed daily cash reconciliation and ensured accurate record-keeping.
- Processed cash deposits and maintained security protocols for funds.
- Handled customer inquiries related to cash transactions and store policies.
- Collaborated with management to improve cash handling procedures.
- Trained new staff on cash office operations and compliance standards.
- Trained new employees on proper cash handling procedures.
- Reconciled discrepancies between physical cash on hand and computer records.
- Processed payments from customers and issued receipts.
- Ensured compliance with cash handling policies and procedures.
- Monitored cash levels and replenished when necessary.
Cashier/Guest Service/Guest Service Manager
Target
Abingdon
09.2014 - 01.2016
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and gift card payments accurately.
- Collaborated with team members during peak hours for smooth operations.
- Educated customers on promotions and loyalty programs effectively.
- Resolved customer complaints professionally and promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
Education
Bachelor of Science - Business Administration
Frostburg State University
Frostburg, MD 08.2016 - 12.2018
Associate of Science - Business Administration
Harford Community College
Bel Air, MD 08.2013 - 05.2016
Barbara Ingram School For The Arts
Hagerstown, MDSkills
- Financial reporting
- Accounts reconciliation
- Tax preparation
- Cash flow management
- Journal entries
- Accounting principles
- Problem solving
- Attention to detail
- Effective communication
- Customer service
- Team collaboration
- Accounts payable and receivable
- Year-end close
- Adobe software proficiency
- A/P and A/R
- Generally accepted accounting principles (GAAP)
- Bookkeeping
- Data inputting
- Customer relations
- Microsoft Excel
- Time management
- Full-cycle accounting
- Payroll liability and deductions
- Payroll administration
- Accounts payable
- MS office suite
- Accounting recordkeeping
- General ledger entries
- Quickbooks
- Bank reconciliation
- Payroll processing
- Accounting and bookkeeping
- Administrative support
Certification
- Maryland State Certified Tax Preparer
Timeline
Accountant/Administrative Assistant
Allegany Business Consulting
01.2018 - Current
Bachelor of Science - Business Administration
Frostburg State University
08.2016 - 12.2018
Cash Office Administrator/Front End Coordinator
Marshalls
02.2016 - 10.2017
Cashier/Guest Service/Guest Service Manager
Target
09.2014 - 01.2016
Associate of Science - Business Administration
Harford Community College
08.2013 - 05.2016
Barbara Ingram School For The Arts