- Volunteering
- Cooking and baking
- Animal Care
- Reading
- Making friends
Raven Ladner
Albuquerque,New Mexico
Summary
Dedicated sales associate with three years of experience in retail and customer service, consistently excelling in dynamic, fast-paced environments. Strong aptitude for quickly mastering product knowledge and company policies ensures effective support for customers and team members. Excellent communication skills, combined with patience and empathy, facilitate the delivery of outstanding customer experiences and contribute to high satisfaction levels. Committed to fostering positive relationships and driving sales through exceptional service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Love Etc
11.2023 - 10.2025
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service 24/7, resolving inquiries and complaints promptly to ensure customer satisfaction
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Maintained a high level of product knowledge to assist customers with their questions and concerns effectively
- Resolved customer complaints professionally, finding appropriate solutions to ensure customer loyalty
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
Sandwich Artist
Subway
07.2023 - 10.2023
- Prepared and assembled sandwiches according to customer specifications, ensuring accuracy and efficiency
- Provided exceptional customer service 24/7 by greeting customers, taking orders, and answering inquiries about menu items
- Maintained cleanliness and sanitation standards in food preparation areas, following health and safety regulations
- Operated cash register accurately for order processing, handling payments, and providing change to customers
- Resolved customer complaints or concerns promptly while maintaining a positive attitude
- Demonstrated strong communication skills when interacting with diverse groups of customers
- Increased customer satisfaction ratings through friendly interactions and attentive service
Education
High school diploma - High School
ECADEMY High School
Albuquerque, NM05.2024
Skills
- Communication skills
- Customer service (3 years)
- POS
- IOS
- Windows
- Retail sales
- Phone etiquette
- Basic math and algebra
- Computer skills
- 65wpm typing speed
- Reading and writing skills
- Empathy and Patience
- Upselling and commission
- Time management
- Teamwork
- Problem-solving skills
Interests
Timeline
Sales Associate
Love Etc
11.2023 - 10.2025
Sandwich Artist
Subway
07.2023 - 10.2023
High school diploma - High School
ECADEMY High School