Motivated customer service professional with 3+ years of experience in retail and sales. Skilled in leadership, maintaining customer relationships, and detailed organization.
Overview
3
3
years of professional experience
Work History
Life Insurance Agent
Globe Life Liberty National
Cullman, AL
02.2026 - Current
Built strong relationships with clients by providing exceptional customer service.
Promptly addressed client concerns or inquiries while taking care of needs.
Responsible for coordinating with clients over the phone as well as scheduling appointments through Salesforce.
Sales Associate
Walmart
Moulton, AL
05.2024 - 03.2026
Prepared customer grocery orders accurately and efficiently to meet customer expectations.
Ensured products met high quality standards while picking items and before delivering orders to customers.
Assisted in resolving customer issues (in person and over the phone) to ensure customer satisfaction.
Delivered orders to customers carefully while providing friendly customer service.
Sales Associate
Dollar General
Trinity, AL
01.2023 - 04.2024
Maintained quality of store space: cleaning, organizing, and stocking products.
Handled cash, card, and check transactions with care to ensure correct balances.
Provided professional and friendly customer service while assisting customers within the store and over the phone.
Ensured quality of all products within the store.
Education
General Studies
Calhoun Community College
Tanner, AL
High School Diploma -
West Morgan High School
Trinity, AL
05-2022
Skills
Customer service and sales experience
Conflict Resolution
Money management and store procedures
Appointment scheduling
Phone and email etiquette
Well-versed with Microsoft Office and CRM platforms (Salesforce)