Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Brianna Ferreira

Brianna Ferreira

Fresno,CA

Summary

Hardworking life insurance agent and former lead preschool teacher with 10 years of experience in administrative roles and team management. Proven leadership skills demonstrated through hiring and training initiatives, alongside a strong attention to detail. Proficient in Microsoft Office and office management, with a commitment to enhancing operational efficiency and client relations. Seeking to leverage diverse skills in a remote administrative assistant position. Authorized to work in the US for any employer

Overview

20
20
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

American Income Life Insurance Company
03.2022 - Current
  • My current career: I help veteran/union families protect their families by reviewing there needs, gaps, & finances resulting in giving my professional opinion on benefits.
  • I also interview, hire, & train others to do exactly what I do.
  • Strong leadership skills and attention to detail.
  • Remote
  • Developed customized life insurance plans based on client needs and financial goals.
  • Educated clients on policy benefits, coverage options, and claims processes.
  • Conducted thorough needs assessments to identify appropriate insurance solutions.
  • Provided ongoing support and service to ensure client satisfaction and retention.
  • Trained new agents on product offerings, sales techniques, and compliance standards.
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Contributed to positive team environment by sharing best practices and success strategies.
  • Fostered strong client trust, leading to high retention rates through consistent follow-ups and personalized service.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Calculated premiums and established payment methods for sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Lead Preschool Teacher

Brighten Academy Preschool
03.2009 - 03.2020
  • Developed and implemented age-appropriate curriculum to foster cognitive and social development.
  • Mentored junior teachers, providing guidance on classroom management and lesson planning techniques.
  • Collaborated with parents to support student progress and address individual learning needs effectively.
  • Managed daily operations of the preschool program, ensuring adherence to quality standards and best practices in early childhood education.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Modeled positive behavior and communication skills for students.

Office Assistant

Brent Ferreira construction
06.2005 - 02.2009
  • Company Overview: Family construction company
  • Inbound/outbound calls with clients and future clients.
  • Office duties
  • Field estimates
  • Managed daily office operations, ensuring smooth communication between departments.
  • Assisted in scheduling project meetings and coordinating logistics for site visits.

Education

High school diploma -

Clovis High School
Clovis, CA
06.2009

Skills

  • Administrative Experience - Administrative experience (11-15 years) (10 years)
  • Continuous improvement
  • Microsoft Office
  • Office Management (10 years)
  • Problem solving (10 years)
  • Recruiting
  • Time management (10 years)
  • Social media management (3 years)
  • Maintaining patient confidentiality
  • Outbound calling (10 years)
  • Patience
  • Leadership (10 years)
  • Communication skills
  • Community engagement
  • Adobe Photoshop
  • Email marketing
  • Direct sales
  • Phone etiquette (10 years)
  • Relationship management
  • Windows
  • Insurance Sales
  • Customer service (10 years)
  • Mobile devices
  • Google Docs
  • Sales (3 years)
  • Organizational skills (10 years)
  • Personal assistant experience
  • Marketing
  • Salesforce
  • Team management
  • Lead generation
  • Merchandising
  • Search engines
  • Customer support
  • Computer skills (10 years)
  • Management
  • Teaching (10 years)
  • Building relationships
  • Client service
  • Client relationship management
  • Appointment scheduling
  • Social media proficiency
  • Strong interpersonal skills
  • Call center customer service
  • Billing inquiries
  • Licensing requirements
  • CRM software
  • Customer billing
  • Customer follow-up
  • Data entry
  • Client interviews
  • Critical thinking

Certification

  • First Aid Certification Present
  • Teaching credits Present college credits that allowed to be a certified teacher
  • Life & Health Insurance License March 2022 to Present (CA, TX, OH, MI, OR, NE)
  • Insurance Producer License
  • Driver's License

Languages

English

Timeline

Life Insurance Agent

American Income Life Insurance Company
03.2022 - Current

Lead Preschool Teacher

Brighten Academy Preschool
03.2009 - 03.2020

Office Assistant

Brent Ferreira construction
06.2005 - 02.2009

High school diploma -

Clovis High School

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