Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Raven Mallory

Nashville,TN

Summary

Proven in enhancing customer experiences at all jobs, I excel in fast-paced retail environments, demonstrating exceptional customer service and communication skills. My expertise includes efficient cash handling and fostering team effectiveness through training, significantly optimizing retail operations. I embody work ethic and integrity, ensuring customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Academy Sports and Outdoors

Cashier Customer Service
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Kroger

Cashier Customer Service
05.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Forever 21

Cashier Retail
12.2021 - 12.2023
  • Managed inventory levels to maintain adequate stock while minimizing overstock, optimizing retail profits.
  • Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
  • Trained new retail employees on store merchandising standards and best practices, enhancing overall team effectiveness.
  • Strengthened brand presence within retail locations, ensuring eye-catching displays and accurate product information.
  • Balanced multiple tasks simultaneously, prioritizing responsibilities within a fast-paced retail environment.

Education

No Degree - Health Sciences

The University of Memphis
Memphis, TN
05-2027

High School Diploma -

Hillsboro High School
Nashville, TN
05-2023

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Written and verbal communication

Interests

  • Dancing
  • Gym Workouts
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends
  • Music
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Community Cleanup
  • Watching Movies and TV Shows
  • I like to hangout with close friends and family

Timeline

Academy Sports and Outdoors

Cashier Customer Service
09.2024 - Current

Forever 21

Cashier Retail
12.2021 - 12.2023

Kroger

Cashier Customer Service
05.2021 - Current

No Degree - Health Sciences

The University of Memphis

High School Diploma -

Hillsboro High School
Raven Mallory