- Dancing
- Gym Workouts
- Cooking
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Music
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Community Cleanup
- Watching Movies and TV Shows
- I like to hangout with close friends and family
Raven Mallory
Nashville,TN
Summary
Proven in enhancing customer experiences at all jobs, I excel in fast-paced retail environments, demonstrating exceptional customer service and communication skills. My expertise includes efficient cash handling and fostering team effectiveness through training, significantly optimizing retail operations. I embody work ethic and integrity, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Academy Sports and Outdoors
Cashier Customer Service
Memphis, TN
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Kroger
Cashier Customer Service
Nashville, TN
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Forever 21
Cashier Retail
Nashville, TN & Memphis TN
12.2021 - 12.2023
- Managed inventory levels to maintain adequate stock while minimizing overstock, optimizing retail profits.
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
- Trained new retail employees on store merchandising standards and best practices, enhancing overall team effectiveness.
- Strengthened brand presence within retail locations, ensuring eye-catching displays and accurate product information.
- Balanced multiple tasks simultaneously, prioritizing responsibilities within a fast-paced retail environment.
Education
No Degree - Health Sciences
The University of Memphis
Memphis, TN05-2027
High School Diploma -
Hillsboro High School
Nashville, TN05-2023
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Written and verbal communication
Interests
Timeline
Academy Sports and Outdoors
Cashier Customer Service
09.2024 - Current
Forever 21
Cashier Retail
12.2021 - 12.2023
Kroger
Cashier Customer Service
05.2021 - Current
No Degree - Health Sciences
The University of Memphis
High School Diploma -
Hillsboro High School