Raven Mathis
HOUSTON,TX
Summary
I view potential where others see difficulties and am a creative problem-solver as well as a collaborator. My journey has always allowed a setting in which I could innovate—whether that involves designing new processes, motivating teams, or coming up with new approaches to difficult challenges. I work best in situations that encourage new ideas and respect bold thinking, applying both imagination and discipline to all my projects. Because I am curious and have a strong interest in learning.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Fitness Sales Manager
Neptune Fitness
Corpus Christi, TX
01.2024 - 01.2026
- Led a high-performing sales team, fostering collaboration and driving results through effective coaching and mentorship.
- Developed and executed targeted sales strategies to enhance market penetration and customer engagement.
- Analyzed market trends to identify new opportunities, adjusting tactics for maximum impact on sales performance.
- Streamlined sales processes, improving lead conversion rates through enhanced training programs and resource allocation.
Site Lead
Ymca Of Greater Houston
Houston, TX
08.2023 - 02.2025
- Oversaw daily operations, ensuring compliance with YMCA standards and protocols.
- Managed staff scheduling, optimizing workforce efficiency and member engagement.
- Developed and implemented training programs for new employees to enhance service delivery.
- Facilitated communication between teams to improve coordination and program execution.
- Monitored facility maintenance, addressing issues promptly to ensure safety and cleanliness.
Front Desk Supervisor
Hilton
Houston, TX
09.2021 - 12.2024
- Supervised front desk operations to ensure seamless guest check-in and check-out processes.
- Trained and mentored team members to enhance service delivery and operational efficiency.
- Coordinated with housekeeping and maintenance teams to resolve guest issues promptly.
- Implemented guest feedback systems to improve overall satisfaction and service quality.
Education
Bachelor of Arts - Accounting And Finance
University Texas At Austin
Austin, TX01-2027
Skills
- Direct sales
- Team development
- Sales team training
- Sales strategy development
- Performance management
- Sales performance
- Relationship building
Certification
- CSP - Certified Sales Professional
- CAP - Certified Administrative Professional
Languages
Spanish
Timeline
Fitness Sales Manager
Neptune Fitness
01.2024 - 01.2026
Site Lead
Ymca Of Greater Houston
08.2023 - 02.2025
Front Desk Supervisor
Hilton
09.2021 - 12.2024
Bachelor of Arts - Accounting And Finance
University Texas At Austin