Kirsten Hoptak
Exton,PA
Summary
Dynamic Fitness Sales Manager with a proven track record at Prime Personal Training, excelling in relationship building and sales team training. Achieved significant revenue growth through innovative strategies and exceptional client service. Skilled in staff management, fostering a motivated team to consistently meet performance goals while enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Fitness Sales Manager
Prime Personal Training
04.2025 - 08.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Front Desk Associate
Fusion Gyms
03.2025 - 08.2025
Hair Stylist
Sunrise Beauty
09.2021 - 03.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Bartender
The Little Brown Barrel
07.2024 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Salon Receptionist
Smart Styles Salon
09.2020 - 09.2021
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
Education
Empire Beauty School
Pottsville, PA09.2022
Pottsville Area High School
Pottsville05.2022
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Fitness Sales Manager
Prime Personal Training
04.2025 - 08.2025
Front Desk Associate
Fusion Gyms
03.2025 - 08.2025
Bartender
The Little Brown Barrel
07.2024 - 11.2024
Hair Stylist
Sunrise Beauty
09.2021 - 03.2025
Salon Receptionist
Smart Styles Salon
09.2020 - 09.2021
Empire Beauty School
Pottsville Area High School
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