Raven Mathurin
Longwood,FL
Overview
4
4
years of professional experience
Work History
Shift Leader
Pottery U Paint
Longwood, Florida
09.2024 - Current
- Supervised front-of-house operations and supported a team of cashiers during high-volume rushes.
- Processed cash, card, and digital customer transactions accurately while maintaining fast checkout times.
- Delivered friendly, solution-focused customer service to guarantee a positive shopping experience.
- Helped maintain a clean, organized workspace to ensure safety and efficiency.
- Trained new employees on POS systems, customer service standards, and opening/closing procedures
- Processed incoming inventory shipments, verified quantities, restocked merchandise, and organized displays.
Drive-Thru Cashier
Boston Market
Lake Mary, Florida
06.2022 - 08.2023
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information to facilitate efficient service and meet customer needs.
- Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction and loyalty.
- Processed cash transactions and operated point-of-sale system to ensure accurate sales processing.
- Collaborated with team members to ensure smooth operation during peak hours.
- Maintained cleanliness and organization of work area during shifts and assisted with overall store maintenance.
Education
Associate of Arts - Social Work
Seminole State College of Florida
Sanford, FL05-2027
High School Diploma -
Lake Mary High School
Lake Mary, FL05-2025
Skills
- Operational Support
- Organizational skills
- Time Management
- Problem solving
- Adaptability
- Customer Service
- Team Collaboration
- Attention to Detail
Timeline
Shift Leader
Pottery U Paint
09.2024 - Current
Drive-Thru Cashier
Boston Market
06.2022 - 08.2023
Associate of Arts - Social Work
Seminole State College of Florida
High School Diploma -
Lake Mary High School