Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Carlos Salinas

Alamo Drafthouse
Laredo,TX
2
Languages
1
Certification
2
years of professional experience

I'm a shift Leader with strong capabilities in staff supervision and training. Recognized for enhancing client support and driving sales through upselling techniques. Ready to contribute to a thriving team environment focused on guest satisfaction.

Work History

Shift Leader/ Trainer

2 Years 3 Months
Alamo Drafthouse | 05.2024 - Current
  • Trained and mentored new team members on workflows and customer service excellence.
  • Supervised daily operations, ensuring compliance with service standards and safety protocols.
  • Implemented process improvements that enhanced guest satisfaction and operational flow.
  • Coordinated staff schedules to optimize labor efficiency during peak times.

Education

BBA - Business Administration

Texas A&M International University | Laredo | 05.2026

Skills

Staff supervision
Team leadership
Guest Relations
Team management
Client support
Operational management
Sales and upselling
POS system operation
Operational Support
Strategic thinking

Accomplishments

  • Microsoft Office Specialist
  • Magna Cum Laude in High School
  • Honor Roll
  • National Honor Society
  • Customer service recognition
  • 3.5 GPA In College

Certification

  • Microsoft 365 Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Leader/ Trainer

Alamo Drafthouse
05.2024 - CurrentRead More

Texas A&M International University

BBA from Business Administration
Read More
Carlos Salinas