Raven McCloud
Quincy,Fl
Summary
Seeking an opportunity to further my education in public health, so that I may educate the youth and people of my community to bring change. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
9
9
years of professional experience
Work History
Educator
Leon County Schools
11.2020 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Administrative Assistant of STEM Center
Tallahassee Community College
12.2019 - 10.2020
- As the TCC STEM Center Administrative Assistant, my primary responsibility is ensuring that the STEM Center is open and ready for TCC students to use
- My duties include informing interested students about the STEM program, managing 5 work study students, providing scholarship and grant opportunities, assisting students with printing, directing students to tutoring services on campus, and more
Student Assistant
Leon County Schools
09.2018 - 02.2020
- Assistance with coordination of all before and after-school activities, including tutoring and supervising student indoor/outdoor activities
Patient Access/Account Specialist
Tallahassee Memorial Hospital
12.2018 - 06.2019
- To provide excellent customer service and to serve the department as clerical support, including reception and patient registration responsibilities
- Provide a billable account by gathering complete, timely, and accurate information from the patient in a customer friendly atmosphere
Office Assistant
Florida A&M University
09.2015 - 06.2018
- Responsibilities include organizing offices, data entry, providing customer service via telephone or walk-up assistance to students and parents, filing, shredding confidential documents and other duties as assigned
Education
Biology -
Florida Agricultural And Mechanical University
Tallahassee, FL01.2020
High school or equivalent -
James S. Rickards High School
Tallahassee, FL01.2015
Skills
- Microsoft Office
- Zoom
- Canvas
- Google Classroom
- Conduction of Interviewing
References
- Dr. Renee Gordon, (305)978-9604, gordonr@tcc.fl.edu
- Mrs. Danyell Conners, (850)412-7966, danyell.conner@famu.edu
- Dr. Bridgette Israel, (706)461-3773, bridgette.israel@famu.edu
- Mr. Barry Young, (850)408-4821, beevy67@gmail.com
- Mr. Earl Hankerson, (850)294-4278, hankersone@leoncountyschools.net
Volunteer Experience
- Advanced Via Individual Determination Program, Tallahassee, Florida, 01/2015, 12/2019
- Rickards Girls Basketball Coach, Tallahassee, Florida, 01/2015, 12/2019
- Kearney Center, Tallahassee, Florida, 01/2015, 12/2018
- Ramon Alexander for FL House of Representatives, Tallahassee, Florida, 01/2015, 12/2015
Timeline
Educator
Leon County Schools
11.2020 - Current
Administrative Assistant of STEM Center
Tallahassee Community College
12.2019 - 10.2020
Patient Access/Account Specialist
Tallahassee Memorial Hospital
12.2018 - 06.2019
Student Assistant
Leon County Schools
09.2018 - 02.2020
Office Assistant
Florida A&M University
09.2015 - 06.2018
High school or equivalent -
James S. Rickards High School
Biology -
Florida Agricultural And Mechanical University
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