Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Millett

Ypsilanti,MI

Summary

I would like to express my interest in the Dental Sterilization position at The School of Dentistry. Although I do not currently hold a certification in dental sterilization, I am eager to gain this certification and apply my skills and experience in maintaining a sterile environment. I am enthusiastic about contributing to your team and am committed to eventually pursuing my goal of becoming a surgical technologist.

As a Dental Office Manager, I have gained valuable experience managing a sterile, safe environment for both patients and staff. I have consistently maintained high standards for cleaning and sterilizing instruments, and I understand the importance of following strict protocols to prevent cross-contamination. My experience in organizing and overseeing these practices has prepared me for a smooth transition into the role of a sterilization technician.

I am a quick learner with a strong attention to detail, which I believe are essential qualities for a role in sterilization. I am eager to gain the necessary certification and further develop my knowledge of sterilization techniques, as I plan to grow in the medical field and eventually become a surgical technologist.

I am excited about the opportunity to join your team and contribute to maintaining the high standards of patient care at The School of Dentistry. I would welcome the chance to discuss how my skills and goals align with your needs.

Thank you for considering my application. I look forward to the possibility of discussing this opportunity further. Please feel free to contact me at 313-398-6801 or via email at millettray@gmail.com to arrange an interview.

Overview

14
14
years of professional experience

Work History

Patient Access Specialist

Trinity Health
Ann Arbor, MI
03.2023 - Current
  • Obtain, verify, enter patient identification, demographic information insurance coverage to hospital information system to ensure accurate, timely submission of claims
  • Collect co-pays
  • As a back desk clerk it is my job to assist the care team as much as possible
  • Keep patient charts organized make sure everything is scanned in correctly into the chart
  • Act as a liaison between the care team and any department or specialties that may need to be contacted
  • Make sure that patients are being acknowledged and helped when needed

CBO Specialist

Dental Whale
Dearborn Heights, MI
09.2020 - 11.2022
  • Responsible for facilitating accurate Professional Provider credentialing, billing, posting, and collection for Dental Whale and all other supported entities
  • Responsible for creating and submitting clean claims
  • Read X-rays
  • Create attachments for claims

Office Manager/ Front Desk Coordinator

North American Dental Group
05.2015 - 11.2020
  • Ensure office achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables
  • Complete administrative tasks daily within deadlines; such as financial review, end of day reporting, staff payroll, and receivable reports
  • Ensure the practice is compliant by maintaining patient data including required regulatory chart documents, personal information, treatment consultation documentation, account transactions and electronic data
  • Experience with Medicare, Medicaid, managed care or preferred insurance

Receptionist

Dental Dreams
Ann Arbor, MI
06.2014 - 05.2015
  • Responsible for answering multiple phone lines and scheduling appointments
  • Maintaining and updating patient charts
  • Proficient in Eaglesoft system
  • Experience in both opening and running end of day/end of month reports for dental office
  • File insurance claims when necessary
  • Prepare treatment rooms and sterilize instruments on daily basis

Cashier

Subway
Ann Arbor, MI
04.2012 - 06.2014
  • Maintain a clean, orderly and well-stocked environment
  • Participate in maintenance of safe conditions within the facility and other related areas
  • Make sure restaurant is compliant with food safety regulations on a daily basis

Deli Clerk

Meijer
Ann Arbor-Saline, MI
11.2010 - 06.2012
  • Responsible for preparing, slicing, wrapping, weighing and pricing merchandise on a daily basis
  • Train new crew members
  • Enforce health and safety regulations

Concession Stand Supervisor

Sodexo
Ann Arbor, MI
09.2010 - 01.2011
  • Oversee multiple retail stands within the facility
  • Handle the operational sales and management duties
  • Create marketing strategies in an effort to increase sales revenue
  • Take complete and accurate inventories to ensure order is correct for next event

Education

Some College (No Degree) -

Washtenaw Community College
Ann Arbor, MI

Skills

  • Clerical experience
  • Epic
  • Organizational skills
  • Medical terminology
  • Patient registration
  • HIPAA compliance
  • Appointment scheduling
  • Insurance billing
  • Fee collection
  • Insurance verification

Timeline

Patient Access Specialist

Trinity Health
03.2023 - Current

CBO Specialist

Dental Whale
09.2020 - 11.2022

Office Manager/ Front Desk Coordinator

North American Dental Group
05.2015 - 11.2020

Receptionist

Dental Dreams
06.2014 - 05.2015

Cashier

Subway
04.2012 - 06.2014

Deli Clerk

Meijer
11.2010 - 06.2012

Concession Stand Supervisor

Sodexo
09.2010 - 01.2011

Some College (No Degree) -

Washtenaw Community College
Raven Millett