Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Mitchell

New Orleans

Summary

Educator prepared for Substitute Teacher roles with solid experience in classroom management and student development.

Experienced with therapeutic techniques to support mental health and emotional well-being.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings which utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.

Overview

14
14
years of professional experience

Work History

Long-Term Substitute Teacher

Kelly Education
08.2024 - 05.2025
  • Maintained classroom management to foster a respectful and productive atmosphere.
  • Supported daily administrative tasks, including attendance tracking and grade reporting.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Mental Health Specialist

Next Step Consulting Services
10.2017 - 09.2019
  • Developed individualized treatment plans based on client assessments and therapeutic goals.
  • Monitored client progress, adjusting interventions to optimize therapeutic outcomes.
  • Provided crisis intervention support, ensuring safety and stabilization of clients in distress.
  • Educated clients and families on mental health resources and coping techniques.
  • Maintained accurate documentation of client interactions and treatment plans for compliance.
  • Participated in training programs to refine therapeutic skills and stay current with best practices.
  • Documented client progress in confidential files.
  • Improved patient outcomes by developing and implementing individualized mental health treatment plans.

Mental Health Specialist

Bruce Professional Counseling Services, LLC
06.2016 - 10.2017
  • Facilitated group therapy sessions to promote peer support and coping strategies.
  • Communicated with clients to develop social and psychiatric observations.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Provided clients with recommendations to community resources.
  • Observed and monitored client behavior and responses to treatment.

Cashier

Walmart Store 909
12.2010 - 05.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring minimal discrepancies during shifts.
  • Trained new cashiers on operational standards and best practices for maximizing accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Counseling Psychology

Southern University At New Orleans
New Orleans, LA
05-2016

Skills

  • Positive reinforcement
  • Mental health support
  • Patience and empathy
  • Work ethic and integrity

Timeline

Long-Term Substitute Teacher

Kelly Education
08.2024 - 05.2025

Mental Health Specialist

Next Step Consulting Services
10.2017 - 09.2019

Mental Health Specialist

Bruce Professional Counseling Services, LLC
06.2016 - 10.2017

Cashier

Walmart Store 909
12.2010 - 05.2016

Counseling Psychology

Southern University At New Orleans

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Raven Mitchell