Raven Oster
Gillette,WY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Wireless Consultant
Cellular Plus
Gillette, WY
10.2023 - Current
- Participated in training designed to sharpen knowledge of wireless technologies, enhance selling skills, and reinforce team-building capabilities.
- Provided comprehensive technical support for troubleshooting device issues and resolving customer concerns.
- Supported store operations through efficient handling of administrative tasks such as goal tracking, order processing, and payment transactions.
- Implemented effective sales strategies tailored to individual customer preferences, resulting in higher conversion rates.
- Achieved high customer satisfaction by providing exceptional wireless services and product advice.
Childcare Provider
Campbell County Health
Gillette, WY
06.2023 - 09.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Collaborated with fellow childcare providers for continuous improvements in curriculum planning and service quality.
- Responded to inquiries from parents and guardians.
Lead Special Education Paraprofessional
Toltec School District
Arizona City, AZ
10.2021 - 03.2023
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
Service and Food Champion
Taco Bell
Casa Grande, AZ
08.2020 - 05.2021
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
- Contributed to a positive team atmosphere by maintaining a professional attitude and providing support to fellow employees in all areas of service.
Crew Member
Mcdonalds
Gillette, WY
06.2018 - 06.2020
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Campbell County High School
Gillette, WY06.2020
Skills
- Wireless Troubleshooting
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Documentation And Reporting
Timeline
Wireless Consultant
Cellular Plus
10.2023 - Current
Childcare Provider
Campbell County Health
06.2023 - 09.2023
Lead Special Education Paraprofessional
Toltec School District
10.2021 - 03.2023
Service and Food Champion
Taco Bell
08.2020 - 05.2021
Crew Member
Mcdonalds
06.2018 - 06.2020
High School Diploma -
Campbell County High School