Raven Owens
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Texas Quality One Healthcare Service
Supervisor
02.2020 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
Texas Quality One Healthcare Service
Caregiver
01.2015 - 02.2020
- Acts as a patient and family advocate, ensuring that their needs and choices are fully represented and supported by the healthcare team when necessary.
- Foster open and effective communication channels with colleagues and service coordinators, ensuring seamless collaboration.
- Maintain accurate and timely documentation in compliance with program standards and reporting requirements.
- Proficiently train and onboard new hires, facilitating their smooth integration into the team and equipping them with the necessary skills to excel in their roles.
- Identify barriers to care including housing, transportation, and food insecurity, and connect members with community-based resources
- Schedule 48-64 state required assessments weekly to ensure each service coordinator meets their monthly compliance.
- Create accurate and timely authorizations for the health plan members that receives provider services and/or day activity and health services to ensure no gap in care.
Tax Preparer
Jackson Hewitt
12.2013 - 01.2015
- Successfully completed and submitted approximately 30 tax returns weekly to local, state, and federal tax departments, ensuring compliance with relevant regulations and deadlines.
- Maintained complete and organized records of client tax returns and supporting documentation in secured areas.
- Conducted thorough reviews of clients' tax filing papers to identify eligibility for additional tax credits or deductions.
- Prepared accurate and compliant tax returns, extensions, tax planning calculations, and write-ups for various organizations and entities.
- Conducted client interviews to gather essential information and necessary paperwork prior to tax return preparation, ensuring accuracy and efficiency.
Education
High School Diploma -
J.Frank Dobie Highschool
Houston, TX05-2011
Skills
- Team leadership
- Healthcare Administration
- Knowledge of healthcare regulations
- Goal-oriented planning
- Analytical problem solving
- Clear verbal communication
- Collaborative decision-making
- Effective team collaboration
Skills
- Documentation & Reporting
- Patient Care Coordination
- Skilled in resolving conflicts
- Technical expertise
Timeline
Texas Quality One Healthcare Service
Supervisor
02.2020 - 01.2024
Texas Quality One Healthcare Service
Caregiver
01.2015 - 02.2020
Tax Preparer
Jackson Hewitt
12.2013 - 01.2015
High School Diploma -
J.Frank Dobie Highschool
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