Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Parrish

Fort Dodge,IA

Summary

Dedicated Certified Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Devoted to complying with regulatory and practice standards. Cultivates trust and connections with patients through excellent communication and interpersonal skills.

Overview

1
1
year of professional experience

Work History

Medical Assistant Intern

MercyOne Iowa Heart Center
Fort Dodge, IA
04.2023 - Current
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Incorporated outside records into charts and EHR.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Documented notes during patient visits.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Conducting electrocardiogram's.

Patient Access Representative

MercyOne Iowa Heart Center
Fort Dodge, IA
11.2022 - Current
  • Greeted patients and visitors in a courteous and professional manner.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Explained policies, procedures and services to patients.
  • Responded to patient inquiries regarding billing or financial matters.
  • Assisted with preparing daily cash reports for accounting department.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Verified demographics and insurance information to register patients in computer system.
  • Answered phones and routed voicemails to respective employees.
  • Assisted with scheduling and re scheduling patients

Education

Certificate in - Medical Assisting

Mercy College of Health Sciences
Des Moines, IA
03-2024

High School Diploma -

Fort Dodge High School
Fort Dodge, IA
05-2014

Skills

  • Flexibility and Adaptability
  • Professional Bedside Manner
  • Appointment Scheduling
  • Patient Relations
  • Vital Signs Documentation
  • EMR Updating
  • Operating EKG Equipment
  • Venipuncture and Phlebotomy
  • Treatment Room Preparation

Timeline

Medical Assistant Intern

MercyOne Iowa Heart Center
04.2023 - Current

Patient Access Representative

MercyOne Iowa Heart Center
11.2022 - Current

Certificate in - Medical Assisting

Mercy College of Health Sciences

High School Diploma -

Fort Dodge High School
Raven Parrish