Raven Thompson
Houston,TX
Summary
Team-minded Production Coordinator with expertise in production planning, scheduling and collaboration with staff. Accomplished in preparing for production jobs by reviewing work order information, maintaining current inventory stock and scheduling production work according to project scope. Personable communicator with focus on working with various personality types effectively.
Overview
6
6
years of professional experience
Work History
Production Coordinator
M.M.LaFleur
03.2022 - 07.2024
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Managed vendor relationships, ensuring timely deliveries and resolving any issues that arose during the course of the project.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Communicated scheduling with 8 employees to promote on-time delivery.
Experience Operations Coordinator
M.M.LaFleur
10.2021 - 02.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Investigated and resolved customer inquiries and complaints quickly.
- Updated account information to maintain customer records.
Retail Management Intern
Nordstrom
06.2018 - 08.2018
- Demonstrated adaptability by quickly learning new tasks, systems, and responsibilities as assigned throughout the internship experience.
- Developed leadership skills by shadowing store managers and contributing to daily decision-making processes.
- Strengthened communication abilities, addressing customer inquiries and resolving issues promptly.
- Managed approximately 30 incoming calls, emails and text per day from customers.
Education
Master Of Business Administration - Supply Chain Management
Marilyn Davies College Of Business
Houston, TXBachelor Of Science - Merchandising
University Of North Texas
Denton, TXSkills
- Communication
- Organization
- Coachable
- Detail Oriented
- Attention to Detail
- Project Management
Timeline
Production Coordinator
M.M.LaFleur
03.2022 - 07.2024
Experience Operations Coordinator
M.M.LaFleur
10.2021 - 02.2022
Retail Management Intern
Nordstrom
06.2018 - 08.2018
Master Of Business Administration - Supply Chain Management
Marilyn Davies College Of Business
Bachelor Of Science - Merchandising
University Of North Texas
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