Raven Thrasher
Clarksville,TN
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Crash Champions
Nashville , TN
02.2023 - Current
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted in the preparation of monthly financial statements and reports.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Scheduled appointments with customers and managed appointment calendar for vehicle repair processes.
Customer Service Representative
Automated Health Systems Inc.
Nashville, TN
02.2024 - 07.2024
- Retrieved, reviewed, and processed application data to ensure accuracy of information.
- Verified that all necessary documents were included in the application package.
- Entered data into the appropriate database system in an accurate and timely manner.
- Under Contract, Temporary Position.
Education
GED -
Paramount Adult Education Center
Paramount, CA08-2012
Skills
- Scheduling
- Complaint resolution
- Data Collection
- Call Management
- Appointment Scheduling
- Product Knowledge
- Data Entry
- Inbound and Outbound Calling
- Paperwork Processing
- Account Management
- Computer Proficiency
- Call Center Operations
- High-energy attitude
- Payment Processing
References
References available upon request.
Timeline
Customer Service Representative
Automated Health Systems Inc.
02.2024 - 07.2024
Customer Service Representative
Crash Champions
02.2023 - Current
GED -
Paramount Adult Education Center
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