Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Home Health Care Assistant
Synergy Home Care, Home Health Care
Farmington, MI
09.2020 - Current
Educated clients on self-care techniques, empowering them to take control of their own wellbeing.
Supported dietary needs through meal preparation and assistance with feeding when necessary.
Planned, prepared, and served meals and snacks according to prescribed diets.
Developed rapport to create safe and trusting environment for care.
Supervised daily activities and provided assistance to staff.
Client Service Representatives II (Remote)
Bank of America
Detroit, MI
08.2020 - 08.2022
Escalated complex customer inquiries to supervisors when necessary.
Verified accuracy of data entered into company systems.
Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
Adhered to all applicable laws and regulations while performing job duties.
Cashier/Runner
Olympia Entertainment
Detroit, MI
05.2019 - 09.2019
Prepared and served food, beverages, and desserts to customers
Checked and stocked supplies in counter area and display refrigerators
Tallied cash drawer at beginning and end of each work shift.
Received orders and completed tasks quickly and efficiently
Worked with other employees in large concession stands in a baseball stadium
Education
Diploma - General Studies
Martin Luther King High School
Detroit, MI
06.2000
Skills
Data Entry
Patient Advocacy
HIPAA Compliance
Analytical Skills
Teamwork and Collaboration
Problem-Solving
Timeline
Home Health Care Assistant
Synergy Home Care, Home Health Care
09.2020 - Current
Client Service Representatives II (Remote)
Bank of America
08.2020 - 08.2022
Cashier/Runner
Olympia Entertainment
05.2019 - 09.2019
Diploma - General Studies
Martin Luther King High School
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