Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAVEN WALKER

Fairfield,OH

Summary

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate skilled in Epic and other EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon Flex
05.2022 - Current
  • Utilized relevant map programs and GPS systems to navigate routes.
  • Checked delivery addresses and verified correct package delivery.
  • Retrieved packages from warehouse to accurately fill customer orders.
  • Confirmed all packages were properly labeled.
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Conducted regular pre-trip inspections of vehicle equipment such as tires, lights, brakes, gas, oil, and water levels prior to departure from facility.

Medical Receptionist

Atlanta Gastroenterology
12.2020 - 04.2022
  • Scanned and documented new patient information in electronic health records for registration purposes.
  • Greeted patients immediately upon arrival, providing excellent customer service.
  • Evaluated daily schedules, accommodating patient flow and minimizing missed appointments.
  • Balanced and posted payments to accounts and verified patient eligibility for services.
  • Assisted the front office team with additional duties as needed.
  • Updated patient records, medical histories, and contact information for traceability.

Medical Scheduler

Ohio Gastroenterology & Liver Institute
02.2017 - 03.2020
  • Utilized electronic medical records system to create, update and manage patient data.
  • Protected security of medical records to maintain patient confidentiality.
  • Scheduled new and return appointments in electronic systems.
  • Proficient in using various computer systems for scheduling appointments, updating patient information.
  • Instructed patients on proper protocols to prepare for examinations and procedures.
  • Provided excellent customer service by addressing questions or concerns of patients in a professional manner.

Education

High School Diploma -

Walnut Hills High School
05.2011

Skills

  • Drug utilization review
  • Billing support
  • Proper labeling
  • Order verification
  • Proper labeling procedures
  • Workflow optimization
  • FDA and HIPAA compliance
  • Drug inventory control
  • Interpreting and processing medication orders
  • Supply restocking

Timeline

Delivery Driver

Amazon Flex
05.2022 - Current

Medical Receptionist

Atlanta Gastroenterology
12.2020 - 04.2022

Medical Scheduler

Ohio Gastroenterology & Liver Institute
02.2017 - 03.2020

High School Diploma -

Walnut Hills High School

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