Karam Alhatel
GRETNA,LA
Summary
Dynamic professional with a diverse background, including a pivotal role at Walmart, where I honed my skills in drug utilization review and regulatory compliance. Excelled in enhancing patient services and streamlining workflow, achieving high customer satisfaction. Skilled in strategic planning and data analysis, I foster team collaboration and drive business process improvement, significantly boosting efficiency.
Overview
13
13
years of professional experience
Work History
Uber Driver
Uber
03.2023 - 07.2024
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Pharmacy Technician
Walmart
04.2023 - 12.2023
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Dental Assistant
New Orleans Dental Center
01.2019 - 03.2019
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Prepared patient x-rays and images for dentist review.
Store Manager
Uptown Fashion
01.2012 - 01.2017
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor of Science - Biology Major Chemistry Minor
University of New Orleans
New Orleans, LA12.2020
Skills
- Procedure Support
- Patient Services
- Clinical Support
- Patient Education
- Drug utilization review
- Workflow Optimization
- Order Verification
- Regulatory Compliance
- Business process improvement
- Strategic Planning
- Data Analysis
Timeline
Pharmacy Technician
Walmart
04.2023 - 12.2023
Uber Driver
Uber
03.2023 - 07.2024
Dental Assistant
New Orleans Dental Center
01.2019 - 03.2019
Store Manager
Uptown Fashion
01.2012 - 01.2017
Bachelor of Science - Biology Major Chemistry Minor
University of New Orleans
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