Detail-oriented professional with experience in healthcare, customer service, and inventory operations. Skilled in professional communication, accurate documentation, and managing responsibilities in fast-paced environments. Strong interpersonal and organizational skills enhance team collaboration and independent work. Ready to contribute effective communication and customer service expertise to a remote call center position.
Work History
Patient Care Technician
8 Months
Pikeville Medical Center | 12.2025 - Current
Provide direct patient care while maintaining professionalism, compassion, and respect in every patient interaction.
Communicated effectively with patients and healthcare staff to facilitate accurate and timely information exchange.
Collected blood specimens and ensured accurate handling and delivery to the laboratory.
Followed detailed procedures and safety protocols, ensuring accuracy and patient safety in a fast-paced healthcare environment.
Demonstrated strong attention to detail when documenting patient information and completing assigned responsibilities.
Managed multiple patient-care responsibilities, prioritizing tasks and adapting to changing patient needs.
Home Health Hospice Aide
2 Years 6 Months
Amada Senior Care | 10.2021 - 04.2024
Delivered compassionate support to clients with physical and mental health needs, enhancing their overall well-being.
Supported clients with activities of daily living and routine care to promote independence and comfort.
Prepared meals and assisted clients with meal preparation.
Ensured a safe, supportive, and respectful environment for clients, fostering trust and dignity.
Inventory Associate
6 Months
CarMax | 12.2021 - 06.2022
Conducted vehicle inspections and routine maintenance to ensure compliance with safety and company standards.
Coordinated inventory dispatch communications and vehicle deliveries to maintain efficient operations.
Transported vehicles safely and efficiently between locations.
Monitored vehicle inventory and movement to maintain operational accuracy.
occasionally provided detailing to purchased vehicles to ensure customer satisfaction.
Warehouse Associate
1 Year 4 Months
Cherokee Distributing | 02.2020 - 06.2021
Managed receiving, stocking, order picking, and other daily warehouse operations.
Executed inventory control and audits to maintain accurate stock levels and optimize labor tasks.
Operated machinery and tools while following established safety procedures.
Supported accurate and efficient order fulfillment.
Organized work areas and adhered to safety standards to promote a safe and efficient workplace.
Education
High School Diploma
William Blount High School | Maryville, TN | 05.2020