Raven White
Charlotte,NC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2025
2025
years of professional experience
Work History
Sales Operations Coordinator
Centene
08.2021 - Current
- Provide white glove service on the emergency even line, servicing over 30 calls a day
- Timely processing of market inquiries and requests
- Maintain supportive relationships with the Medicare Sales Team within the organization and ensure market satisfaction, receiving a 99% satisfaction rating on quarterly surveys
- Create and inputs events into Salesforce
- Maintain national compliance with National Partnership requirements
- Adept to working with Coupa/Tangerine, Salesforce, Dataserv, Microsoft Teams, and other applicable processes/applications.
- Reduced errors in order processing through meticulous attention to detail and strict adherence to guidelines.
- Coordinated cross-functional projects, ensuring timely completion and alignment with company goals.
- Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
- Maintained detailed records of all client interactions, ensuring consistent service delivery across the organization.
- Enhanced communication between sales teams and other departments for better collaboration and improved results.
- Leveraged analytical skills to evaluate the effectiveness of various promotions and adjust future campaigns accordingly.
Cashier
Walmart
7 2018 - 8 2021
- Provide excellent customer service to ensure satisfaction
- Resolve customer complaints and provide relevant information.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Rehabilitation Services
East Carolina University
05.2021
Skills
- Customer Relationship Building
- Collaborative mindset
- Relationship Management
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Time Management
- Problem-solving abilities
- Attention to Detail
- Reliability
- Excellent Communication
- Customer Satisfaction
- Computer Proficiency
- Professionalism
Timeline
Sales Operations Coordinator
Centene
08.2021 - Current
Cashier
Walmart
7 2018 - 8 2021
Bachelor of Science - Rehabilitation Services
East Carolina University
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