Raven Tomlinson
Clinton Township
Summary
Customer-focused professional with a proven track record in delivering service, resolving concerns, and fostering relationships. Strong communication, problem-solving, and organizational skills enable effective multitasking in fast-paced environments. Committed to enhancing client satisfaction and supporting organizational goals as a Client Consultant in the banking industry.
Overview
9
9
years of professional experience
Work History
Operator Technician
Axalta Coating Systems Ltd.
2025.09 - Current
- Operated and monitored production equipment to ensure optimal performance and safety compliance.
- Conducted routine maintenance checks on machinery to prevent downtime and ensure efficient operations.
- Assisted in troubleshooting equipment issues, contributing to timely resolutions and minimal production delays.
- Collaborated with team members to streamline workflows, enhancing overall productivity within the manufacturing process.
Customer Service Representative
Two Men And A Truck
2019.05 - 2025.10
- Delivered exceptional customer service by assisting customers with purchases, returns and general questions.
- Streamlined order processing to enhance efficiency and improve customer satisfaction.
- Trained new team members on best practices for customer interaction and service excellence.
- Implemented feedback mechanisms to gather customer insights and drive service improvements.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Coordinated logistics for moving services, ensuring timely delivery and client expectations were met.
Receptionist
Angelicas Place
2017.11 - 2019.05
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided exceptional customer service, addressing client needs promptly and professionally.
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Maintained accurate records of appointments and inquiries using scheduling software.
- Coordinated communication between departments, enhancing workflow efficiency and client engagement.
Education
High School Diploma -
Clintondale HighSchool
Clinton TownshipSkills
- Data Entry & Record Management
- Microsoft Office
- Cash handling
- Customer Service Excellence
- Sales & Cross Selling
- Team Collaboration
- Conflict Resolution
- Communication Skills
- Professional Communication
- Relationship Building
Timeline
Operator Technician
Axalta Coating Systems Ltd.
2025.09 - Current
Customer Service Representative
Two Men And A Truck
2019.05 - 2025.10
Receptionist
Angelicas Place
2017.11 - 2019.05
High School Diploma -
Clintondale HighSchool