Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

RAVI KUMAR DAKE

Farmington Hills,USA

Summary

Dynamic Globalscape MFT Developer with over 15 years of experience in environments focused on producing cutting-edge designs for any Industry. , specializing in API integration and managed file transfer solutions. Proven ability to enhance operational efficiency through innovative scripting and automation. Strong problem-solving skills complemented by expertise in SQL database administration and data encryption techniques, Well-organized and customer-focused with proven skills in project management and team leadership.


Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

23
23
years of professional experience
1
1
Certification

Work History

GlobalSCAPE MFT Developer/Administrator

QBurst Technologies
04.2022 - 04.2025
  • Proven experience as a Globalscape EFT Developer and Administrator, with a strong understanding of managed file transfer concepts and technologies.
  • Created event rules, connection profiles, and user creation to enhance operational efficiency.
  • In-depth knowledge of file transfer protocols like FTP, SFTP, FTPS, AS2, and HTTP/S.
  • Familiarity with security concepts, including digital certificates, SSL/TLS, and access controls.
  • Proficiency in scripting languages such as C#, PowerShell, HTML, or VBScript, to automate tasks effectively, and customization of file transfers.
  • Designed the Advanced Workflow Engine (AWE) while successfully troubleshooting associated problems.
  • Leveraged Auditing and Reporting Module (ARM) to automate report generation and task execution.
  • Implemented PGP tool for effective file encryption, decryption, and secure file transfer practices in compliance with security standards.
  • Experience in integrating file transfer systems with enterprise applications, databases, and cloud services.
  • Conducted internal and UAT testing with test cases, and documented application manuals.
  • Provided technical support and guidance to end users, assisting with file transfer-related inquiries and issues.
  • Implemented upgrades and advancements in managed file transfer technologies, recommending enhancements for the Globalscape MFT platform.
  • Strong troubleshooting and problem-solving skills to identify and resolve file transfer issues, and perform root cause analysis.

Snr Integration Developer/Administrator

ROMPCO - QBurst Technologies
04.2022 - 04.2025
  • Engaged in all functional and technical discussions to drive project alignment.
  • Enhanced knowledge of Rompco SAP ByD System, Azure Logic Apps, SQL DB, and banking integration.
  • Monitored daily notifications for MT101, MT195, and MT940 statements to ensure compliance.
  • Debugged issues and analyzed reports when notifications were not received.

Snr Integration Developer/Administrator

PaySpace - QBurst Technologies
11.2022 - 04.2025
  • Engaged in functional and technical discussions to drive project alignment.
  • Enhanced knowledge of POSTMAN API, Azure Cloud Logic Apps, DB2 applications, and Pay Space integration.
  • Conducted debugging and testing of logic apps and site triggers for optimal performance.
  • Executed monthly transaction batches to ensure timely processing.
  • Monitored email notifications and alerts to maintain system integrity.
  • Initiated the Pay Space Enhancement Project and developed integration components with Azure and JDE.
  • Updated DB2 directly to trigger automation processes effectively.

Globalscape ML Developer/Administrator

Business Connexion ICT
03.2011 - 04.2022
  • Developed PGP encryption application for file encryption and decryption.
  • Created Windows and console applications using C#.Net, along with web portal administration.
  • Enhanced ad hoc and replacements file upload modification process for improved efficiency.
  • Executed application implementation and testing for Version Upgrade to 8.1 Cloud.
  • Performed application implementation and testing during migration to 1Cloud.
  • Upgraded EFT, Event Rules, and AWE to latest versions of EFT Server.
  • Facilitated interactions with credit bureaus for technical specifications and testing routines.
  • Conducted data take-on sessions with credit providers to ensure users understood the DTH process.
  • Resolved incident calls utilizing BMC Remedy (ITSM) tool for effective issue management.
  • Provided frequent SQL support and reporting for operational insights.
  • Upgraded PGP Encryption Application for customized file encryption and decryption.
  • Generated detailed reports for users, monitoring email notifications and alerts.
  • Compiled Monthly Health Check Report detailing Physical Size Utilization, backups, issues, and Public Key Info.
  • Monitored and logged monthly server updates and patches.
  • Conducted analysis of file transfer management solutions to identify enhancements.
  • Utilized Global Scape file transfer tool in conjunction with SQL Server 2008.
  • Debugged and modified existing C#.NET and ASP.NET applications to improve functionality.

Snr Software Developer (BIZTALK Support)

Business Connexion
04.2014 - 11.2018
  • Supported all six major departments with BizTalk services and administration.
  • Monitored BizTalk services continuously, providing 24/7 support and troubleshooting.
  • Conducted SQL queries to resolve data issues and enhance system performance.
  • Attended incident log calls for first-line and second-line issue resolution.
  • Performed investigations and debugging of data queries to ensure accuracy.
  • Generated daily and weekly health check reports for system assessment.
  • Collaborated with ABSA and end users to investigate service-related inquiries.
  • Audited purchases and sales transactions for Afgri Project, ensuring compliance.

Snr Software Developer VB.NET

Business Connexion
08.2018 - 10.2018
  • New development on the CFC Service Desk application to log incident calls directly and send emails to the end user.
  • The application is custom-based for the Tiger brand, allowing users to log calls and report them.
  • Implemented using DLLs of the email messaging service and attachment files.
  • Implemented a custom XML file to access the default data.
  • Testing, debugging, and modifying to new changes after the first trial, and finally delivering the desired applications.
  • Custom developed a VB.Net simple custom-based application developed especially for the Tiger brand end user to log incident calls.

Snr Software Developer (MVC - AZURE CLOUD)

Business Connexion ICT
05.2018 - 09.2018
  • Elsenburg is an educational organization; as a team member, I developed a database system application for student registration and training accommodations.
  • Utilized MVC Repository Pattern for effective software architecture.
  • Applied .NET MVC, jQuery, and SQL to enhance application functionality.
  • Deployed application components on Azure, leveraging Dev Portal fundamentals.
  • Conducted testing and debugging to resolve critical application bugs.
  • Participated in weekly team meetings to align project objectives.
  • Updated resolution statuses daily to ensure transparency and accountability.

Software Developer K2.Net Workflow

Business Connexion ICT
07.2010 - 03.2011
  • Eskom is the Electricity Board, where the ACNAC Project is implemented.
  • Designed and architected workflow processes using K2.Net 2003.
  • Developed ACNAC K2 workflow processes for Eskom to optimize performance.
  • Developed and administered web processes on K2.Net platform.
  • Administered SQL Server 2005 and Oracle databases for high availability.
  • Debugged and modified existing applications in C#.Net and ASP.Net.

Systems Analyst & K2 Black Pearl Developer

Business Connexion ICT
03.2009 - 06.2010
  • SATF is a service-based finance company where business users buy taxis, mini vehicles, and insurance.
  • Analysis of the Change Management Workflow Process.
  • Developed and implemented a change management workflow process to enhance operational efficiency.
  • Designed and architected workflow processes using K2 Black Pearl.
  • Developed and administered K.Net for web-based processes.
  • Assistance and unit testing of developed applications.
  • Implemented SharePoint and InfoPath 2007 portal applications and web development.
  • Debugged and modified applications in C#.NET and ASP.NET for improved functionality.
  • Managed SQL database for data storage and reporting requirements.

Snr Systems Analyst & K2.Net Developer (C#.Net & SQL)

Blue Turtle Technologies
03.2008 - 02.2009
  • BTT is a global company with JPC implementing property registrations and asset management capture applications using .NET solutions and K2 workflow processes as work methods.
  • Designed architecture for workflow processes using K2.net 2003.
  • Prepared technical specifications for two new projects to guide development.
  • Conducted analysis, design, and development for the asset management process application utilizing K2.Net, C#.Net, and K2.Net Workflow.
  • Created stand-alone C#.Net application alongside integrated asset management application with K2 workflow system.
  • Integrated various systems, including TRIM, Communication Matrix, and SQL Server 2005 database.
  • Provided IT support and conducted UAT testing for existing projects.

IT Analyst & Report Builder (Software Developer)

Eskom
08.2006 - 02.2008
  • EDH is an electricity service provider, and data is stored and reported to the business.
  • Leveraged the EDH concept to enhance electricity service delivery.
  • Developed business management reports utilizing EDH data model tools.
  • Engaged in business and process data modeling initiatives.
  • Reviewed cubes, hierarchies, and master data for dimensionalized data loading using various EDH tools.
  • Conducted unit testing and ensured adherence to quality standards.
  • Published comprehensive management reports for business stakeholders.
  • Provided IT support for maintenance of operational systems.
  • Reviewed cubes, hierarchies, and master data for dimensionalized data loading using various EDH tools.

Systems Analyst / C#.Net Developer

SKMS - DSPL
08.2005 - 07.2006
  • At SKMS, I developed a Database Management System for the Department of Justice and the Department of Energy.
  • Conducted thorough analysis of project systems and workflows.
  • Designed architectural plans using K2.Net to enhance project structure.
  • Created workflow charts, Visio designs, and maintained network functionality.
  • Facilitated documentation and review sessions for BIMS project improvements.
  • Executed UML modeling designs and process diagrams to clarify project requirements.
  • Managed SQL database architecture, product testing, and backup maintenance tasks.
  • Led executive meetings to discuss BIMS project progress with internal and external stakeholders.

Junior Software Developer (VB.Net & SQL)

DSPL
05.2004 - 07.2005
  • Executed four distinct client user interface projects: Expensoft Professional, Bizzsol Stock Management Software, Supplier Database Maintenance, and K2 ACVCMINOR Version 4.00.
  • Installed and configured K2 server and client applications.
  • Developed front-end designs and validations using ASP.NET and JavaScript.
  • Automated ACVC Minor P from ACVC 2 and ACVC CONV value chains, enhancing efficiency in customer project management.
  • Updated queries in SQL and Oracle databases to optimize data retrieval.
  • Developed the Supplier's Data Maintenance application for centralized vendor information access.
  • Developed Bizzsol to cater to computerized store requirements, and support small retail operations.
  • Developed Expensoft software for managing expenses and invoices, addressing diverse accounting needs.
  • Documented project module details to ensure clarity and understanding.
  • Facilitated team meetings to finalize product planning effectively.
  • Guided team towards task completion while maintaining quality standards.
  • Supported design and development efforts for application functionality.
  • Designed and integrated help module to enhance user experience.
  • Developed front-end screens, validations, and logical reports using Rational Crystal.
  • Conducted testing and provided customer support for application functionality.

Software Programmer

MSR & DIPL
05.2003 - 02.2004
  • Developed and integrated modules (DLLs) for enhanced application functionality.
  • Created comprehensive reports and user manuals to support product usage.
  • Managed product testing processes to ensure quality and reliability.
  • Coordinated executive meetings with service providers to align project objectives.
  • Created management reports utilizing SQL Reporting Services, ensuring compliance with process flow.

Engineer Trainee

BHEL
10.2002 - 03.2003
  • BHEL collaborated with Japan's Electronic Machinery on heavy mechanical and electrical equipment projects.
  • Executed CNC and PLC programming to enhance operational efficiency.
  • Troubleshot REC issues to minimize downtime.
  • Developed training manual for CNC and PLC programming code to ensure consistency.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

NITS - JNTU
05.2002

High School Diploma -

NETWORK AND SYSTEM ADMINISTATOR SISI - CMTES
HYD, IND
04.2003

Skills

  • GlobalSCAPE EFT /MFT and AWE
  • API integration and management
  • File transfer solutions: FTP, SFTP, SSL, PGP, data encryption, and decryption techniques
  • SQL database administration
  • Data science (training), Python, AI, and ML – RStudio, GitHub, Azure Cloud, AWS, Power BI, encryption techniques
  • VSNET (C#Net, ASPNet, VBNet), MVC - debugging methodologies
  • NET MVC, jQuery, MVC repository pattern, Entity Framework, XML
  • BMC Remedy ITSM and problem-solving techniques
  • Azure Cloud WF and Logic Apps, Postman tool, web service API
  • K2 Black Pearl, K2Net Studio, administration, smart objects, and workflow solutions
  • Microsoft Power Apps, Power Automate, Power Workflows, Office 365, Data Modeling

Certification

  • Globalscape EFT Professional Certification, Globalscape, Inc,Texas - 2014
  • Administering MS SQL Server Databases Certification, Microsoft, Inc - 2015
  • XML Fundamentals Certification, LeadingEDGE, Inc - 2015
  • ITIL® Foundation Certification, Loyalist, Inc - 2011
  • K2 Blackpearl Intro Development Certification, K2 Global, Inc - 2009
  • Microsoft VB.net & ASP.Net Certification, NARESH Technologies, Inc - 2004
  • Data Science Training, EXCELR, Inc - 2022 (IN PROGRESS)

Accomplishments

  • Achieved few times over the period - Companies Thrive Awards - Kudos and Bending over backwards by completing all project improvements and upgrades with accuracy and efficiency.
  • Designed a new workflow to improve overall query performance.

Timeline

Snr Integration Developer/Administrator

PaySpace - QBurst Technologies
11.2022 - 04.2025

GlobalSCAPE MFT Developer/Administrator

QBurst Technologies
04.2022 - 04.2025

Snr Integration Developer/Administrator

ROMPCO - QBurst Technologies
04.2022 - 04.2025

Snr Software Developer VB.NET

Business Connexion
08.2018 - 10.2018

Snr Software Developer (MVC - AZURE CLOUD)

Business Connexion ICT
05.2018 - 09.2018

Snr Software Developer (BIZTALK Support)

Business Connexion
04.2014 - 11.2018

Globalscape ML Developer/Administrator

Business Connexion ICT
03.2011 - 04.2022

Software Developer K2.Net Workflow

Business Connexion ICT
07.2010 - 03.2011

Systems Analyst & K2 Black Pearl Developer

Business Connexion ICT
03.2009 - 06.2010

Snr Systems Analyst & K2.Net Developer (C#.Net & SQL)

Blue Turtle Technologies
03.2008 - 02.2009

IT Analyst & Report Builder (Software Developer)

Eskom
08.2006 - 02.2008

Systems Analyst / C#.Net Developer

SKMS - DSPL
08.2005 - 07.2006

Junior Software Developer (VB.Net & SQL)

DSPL
05.2004 - 07.2005

Software Programmer

MSR & DIPL
05.2003 - 02.2004

Engineer Trainee

BHEL
10.2002 - 03.2003

Bachelor of Science - Electrical, Electronics And Communications Engineering

NITS - JNTU

High School Diploma -

NETWORK AND SYSTEM ADMINISTATOR SISI - CMTES