Overview
Work History
Education
Timeline
Generic

Ravijot Mahil

Broomall,PA

Overview

3
3
years of professional experience

Work History

Store Manager

Prime Communications AT&T
Springfield, PA
04.2023 - Current
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Ensured compliance with safety regulations and company policies.
  • Developed strategies to maximize sales and profitability.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Sales Associate

Prime Communications AT&T
Brookhaven, PA
02.2023 - 04.2023
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.

RAM

Arch Telecom Group
Plymouth Meeting, PA
10.2022 - 02.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Developed strategies to maximize sales and profitability.

Mobile Expert

Verge Mobile
Broomall, PA
11.2020 - 10.2021
  • Provided customer service and technical support for mobile devices, tablets, and other wireless products.
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Advised customers on which model best suits their needs based on budget constraints and desired features.
  • Recommended additional accessories or services that would complement the customer's device experience.
  • Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
  • Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
  • Attended training sessions conducted by manufacturers to gain knowledge about newly released products and services.
  • Developed strategies for promoting sales of mobile devices by creating promotional materials such as flyers or brochures.
  • Conducted product demonstrations to customers in store or remotely via video chat or phone call.
  • Answered store and merchandise questions and led customers to wanted items.

Education

High School Diploma -

Marple Newtown Senior High School
Newtown Square, PA

Timeline

Store Manager

Prime Communications AT&T
04.2023 - Current

Sales Associate

Prime Communications AT&T
02.2023 - 04.2023

RAM

Arch Telecom Group
10.2022 - 02.2023

Mobile Expert

Verge Mobile
11.2020 - 10.2021

High School Diploma -

Marple Newtown Senior High School

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Ravijot Mahil