Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Best Employee Award
Timeline
Generic

Ravikanth Maddu

UAT/QA Lead
Cumming

Summary

Dynamic UAT/QA Lead with a proven track record at FedEx, specializing in test strategy development and usability testing. Successfully enhanced operational efficiency through innovative testing protocols and cross-functional collaboration. Committed to mentoring junior staff, fostering a culture of continuous improvement while achieving significant reductions in error rates.

Overview

6
6
years of professional experience
1
1
Certification
1
1
Language

Work History

UAT/QA Lead

FedEx
11.2019 - Current
  • Led quality assurance initiatives across multiple departments, ensuring compliance with company standards and regulatory requirements.
  • Developed and implemented testing protocols for new software systems, enhancing operational efficiency and accuracy in service delivery.
  • Collaborated with cross-functional teams to identify process improvements, resulting in streamlined workflows and reduced error rates.
  • Trained and mentored junior QA staff, fostering a culture of continuous improvement and knowledge sharing within the team.

Education

Master of Science - Communications And IT

University of Bremen
Bremen Germany
05.2001 -

Skills

Test strategy development

Test case design

Requirements analysis

Usability testing

Test data management

Cross-browser testing

Accomplishments

Collaborated with SMEs, IT, and User teams which has resulted in the closure of over 700+ defects and reduction of resolution time by 36%

Demonstrated an unparallel ability to lead teams through complex UAT and QA processes and
delivered 100+ releases in a timely manner

Certification

Certified Scrum Master and ITIL

Best Employee Award

XXXXXX

Timeline

UAT/QA Lead

FedEx
11.2019 - Current

Master of Science - Communications And IT

University of Bremen
05.2001 -

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