Ravin Morris

• Maintained daily report documents, memos and invoices.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Maintained electronic filing systems and categorized documents.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Supervised lunchroom and recess activities.
• Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
• Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
• Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

• Assisted customers by answering questions and fulfilling requests.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.
• Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
• Performed inventory control, such as counting, and stocking merchandise.
• Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
• Helped customers complete purchases, locate items, and join reward programs.

• 3.9 GPA
• Phi Theta Kappa Member
• President's List-Spring 2025

Home-schooled from Grade 5 onward, I obtained my GED at 16