Ravin Wooten
Holly Springs,MS
Summary
Versatile and dependable, with a proven track record at Dish Network Corp, I excel in customer service and cleaning protocols. Skilled in problem-solving and time management, I enhance client satisfaction and maintain pristine environments. My approach boosts efficiency and loyalty, showcasing my commitment to excellence and attention to detail. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Custodian
Purcou
Holly Springs
04.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Customer Service Representative
Dish Network Corp
Chicago, IL
07.2021 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Front Desk Clerk
Magnolia Inn
Holly Springs, MS
11.2018 - 04.2021
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Caregiver
Christopher Manor
Holly Springs, MS
06.2014 - 11.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Holly High
Holly Springs, MS05.2004
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Problem-Solving
- Time Management
- Data Entry
- Call center experience
Timeline
Custodian
Purcou
04.2024 - Current
Customer Service Representative
Dish Network Corp
07.2021 - 11.2023
Front Desk Clerk
Magnolia Inn
11.2018 - 04.2021
Caregiver
Christopher Manor
06.2014 - 11.2018
High School Diploma -
Holly High