Ravinder Singh
Sacramento,CA
Summary
Hard-working, Criminal Justice (Police Officer) major, 3.36 GPA, Graduated from Los Medanos College, with associate degree in administration of justice with 9 years of customer service experience. I aim to secure a position as a Police Cadet, where I can contribute my enthusiasm, dedication, and commitment to public safety. I seek to learn and grow within a dynamic law enforcement environment while serving my community with integrity and professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CEO / Owner
EZ Merchant Services
02.2021 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Manager
Cigarettes 4 Less
02.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
Security Guard
SITREP Security Solutions
01.2021 - 06.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Manager
Chicago's Pizza With A Twist
12.2018 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Assistant Manager
Little Caesars Pizza
12.2014 - 12.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Criminal Justice
California State University
Sacramento, CA12.2024
Associate of Science - Criminal Justice
Los Medanos College
Pittsburg, CA12.2022
High School Diploma -
Freedom High School
Oakley, CA06.2019
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Negotiation
- Organizational Leadership
- Business Development
- Business Management
- Budget Planning
- Profit & Loss
- Staff Management
- Cash Management
Languages
English
Native or Bilingual
Punjabi
Full Professional
Hindi
Professional Working
Certification
- Guard Card License
- California Gun License
- Food Serve Certificate
- California Drivers License
Timeline
CEO / Owner
EZ Merchant Services
02.2021 - Current
Manager
Cigarettes 4 Less
02.2021 - Current
Security Guard
SITREP Security Solutions
01.2021 - 06.2021
Manager
Chicago's Pizza With A Twist
12.2018 - 12.2020
Assistant Manager
Little Caesars Pizza
12.2014 - 12.2018
Bachelor of Science - Criminal Justice
California State University
Associate of Science - Criminal Justice
Los Medanos College
High School Diploma -
Freedom High School
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