Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Personal Information
References
Timeline
Generic

Ravindu Jayasundara

Diamond Bar,CA

Summary

A results-driven Shift Manager with a proven track record in leadership, customer service, and operational efficiency. Adept at problem-solving, time management, and staff training to ensure high standards and seamless service. Skilled in inventory management, cash handling, and effective communication, with the ability to adapt to fast-paced environments and drive team success. Dedicated to providing exceptional customer experiences while optimizing business operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
Brea, CA
11.2022 - Current
  • Led daily operations to ensure seamless service and high customer satisfaction.
  • Supervised, trained, and coached new employees to maintain company standards and efficiency.
  • Optimized speed, quality, service, cleanliness, and efficiency to meet company targets.
  • Managed inventory, placed supply orders, ensured product availability, and maintained food safety.
  • Resolved customer complaints and addressed concerns to enhance the guest experience.
  • Handled cash, balanced registers, and ensured financial accuracy.
  • Enforced safety and compliance protocols to maintain a secure workplace.
  • Ensured proper machine maintenance and operational efficiency.

Education

Associate of Science - Engineering

Mt. San Antonio College
Walnut, CA
08-2027

Skills

  • Leadership & Team Management
  • Customer Service & Complaint Resolution
  • Time Management & Prioritization
  • Problem-Solving & Decision Making
  • Training & Development
  • Inventory & Cash Management
  • Effective Communication
  • Adaptability in Fast-Paced Environments

Education and Training

other

Certification

  • California Food Handler Card
  • ServSafe Food Handler
  • Leadership and Management Certificate
  • CTEC registered tax preparer

Personal Information

Title:

References

Ron Cuevas
Supervisor, McDonald's 

(Warmel Management Company)
Email: ronc@warmel.com

Timeline

Shift Manager

McDonald's
11.2022 - Current

Associate of Science - Engineering

Mt. San Antonio College

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