RAVNEET KAUR
Sayreville,NJ
Summary
Dynamic professional with a proven track record at Canara Bank, excelling in team leadership and customer service. Successfully enhanced customer satisfaction through effective dispute resolution and communication. As a Pharmacovigilance Scientist at QUANTUM SOLUTIONS INDIA, streamlined data processes, showcasing strong decision-making skills and commitment to industry standards.
Overview
13
13
years of professional experience
Work History
Manager
Canara Bank
07.2012 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Pharmacovigilance Scientist
QUANTUM SOLUTIONS INDIA
12.2011 - 06.2012
- Assisted in the creation and maintenance of standard operating procedures, ensuring consistency across pharmacovigilance activities.
- Demonstrated expertise in various pharmacovigilance databases, streamlining data entry processes and reducing errors in case processing tasks.
- Prepared comprehensive responses to regulatory inquiries regarding product safety issues, demonstrating commitment to transparency and accountability within the industry.
Education
Master of Science - MICROBIOLOGY
PANJAB UNIVERSITY
CHANDIGARH, INDIA04-2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
- Earned the “Top Performer” Award in 2018, 2020, 2022 for achieving targets.
- Reduced operational expenses by 30 % by streamlining branch operations.
- Supervised team of 20 staff members.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Manager
Canara Bank
07.2012 - 02.2025
Pharmacovigilance Scientist
QUANTUM SOLUTIONS INDIA
12.2011 - 06.2012
Master of Science - MICROBIOLOGY
PANJAB UNIVERSITY
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