Ravneil Singh
Riverside,CA
Summary
Experienced Front Desk Team Member and Soccer Referee with a proven track record in customer service and team collaboration. Skilled in managing front desk operations, handling complaints with grace, and ensuring fairness and safety in a competitive
environment. Adept at applying academic knowledge in business administration to real-world situations, with a keen ability to communicate effectively in English and Hindi. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Team Member
SkyZone
04.2022 - Current
- Greeted guests upon arrival and provided friendly customer service.
- Maintained a clean and organized front desk area.
- Processed credit card transactions accurately and efficiently.
- Answered phone calls from customers seeking assistance or information.
- Assisted with resolving guest complaints in an efficient manner.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
Education
Associate of Arts - Business Administration
Riverside City College
Riverside, CA06-2023
Bachelor of Science - Business Administration-Finance
California State University - Fullerton
Fullerton, CA06-2026
High School Diploma -
Norco High School
Norco, CA06-2021
Skills
- Sound Judgment
- Handling Complaints
- Cash handling experience
- Fluent in English and Hindi
- Customer Service
- Problem-solving skills
- Guest Relations
- Positive and professional
- Customer service
- Time management
- Listening skills
Accomplishments
- Dean's List student attaining 2 Associates Degrees while keeping my GPA above a 3.0
- Employee of the month 4 times in under 2 years.
Languages
English
Native/ Bilingual
Hindi
Professional
Affiliations
- Student athlete (Soccer Captain)
Certification
- Multiple Associates Degree's in Business Administration
- Food Handlers Certification
Timeline
Front Desk Team Member
SkyZone
04.2022 - Current
High School Diploma -
Norco High School
Associate of Arts - Business Administration
Riverside City College
Bachelor of Science - Business Administration-Finance
California State University - Fullerton
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