Ravyn Malacara
Colorado Springs,CO
Summary
Revenue Cycle & Dental Operations Leader with 11+ years of experience driving collections, reducing A/R, and optimizing workflows across multi-site practices. Proven ability to implement scalable systems, improve payer performance, and lead teams to exceed financial targets.
Proven skills in revenue cycle management for medical facilities. Proficient in reducing debt, collecting payments, and collaborating with insurance companies to resolve concerns. Talented communicator and practiced multitasker.
Overview
13
13
years of professional experience
Work History
Revenue Cycle Specialist
Lone Peak Dental Group
02.2023 - 05.2026
- Managed full-cycle revenue cycle operations including billing, insurance verification, claims follow-up, and payment posting.
- Reduced A/R aging and improved collections through consistent claim resolution.
- Conducted account audits and reconciliations to ensure financial accuracy.
- Managed patient billing processes to ensure timely revenue collection.
- Reviewed and verified documentation for accuracy and completeness.
- Coordinated with healthcare professionals to gather necessary credentials.
- Managed provider credentialing processes and ensured compliance with regulations.
- Maintained detailed records of credentialing activities and status updates.
- Assisted in the development of credentialing policies and procedures.
Account Manager / Revenue Specialist
Dental Warranty
01.2022 - 09.2025
- Implemented warranty programs across multiple practices and drove adoption.
- Managed performance against quotas and improved case acceptance.
- Streamlined workflows to improve efficiency and revenue impact.
Market Trainer
DentalOne Partners Inc.
11.2019 - 09.2021
- Increased collections and treatment acceptance by 10%+.
- Led multi-site training programs and operational coaching.
- Developed training materials for new market initiatives in dental practices.
- Conducted workshops to enhance staff knowledge of dental products and services.
- Collaborated with management to identify training needs across multiple locations.
Operations Leader
DentalOne / MADP / Perfect Teeth
01.2013 - 01.2019
- Managed multi-practice operations including billing, credentialing, and team leadership.
- Increased revenue through strong case acceptance and workflow improvements.
Education
High School Diploma -
3+ Years of College Coursework -
Skills
- Revenue Cycle Management
- Credentialing & Compliance
- A/R Reduction
- Claims Management
- Insurance Verification
- Multi office oversight
- Different PMS eaglesoft,dentrix,curve,practice works
- Process Optimization
- Training & Leadership
- Denticon
- DentalXChange
- Financial Reporting
Timeline
Revenue Cycle Specialist
Lone Peak Dental Group
02.2023 - 05.2026
Account Manager / Revenue Specialist
Dental Warranty
01.2022 - 09.2025
Market Trainer
DentalOne Partners Inc.
11.2019 - 09.2021
Operations Leader
DentalOne / MADP / Perfect Teeth
01.2013 - 01.2019