Rawan Matar
Cat City Auto
Palm Springs,CA
2027
years of professional experience
manager with a proven track record at Cat City Auto, enhancing workflow efficiency and customer satisfaction helping them with all they needs with positive attitude Good skillet in team leadership and problem resolution, I implemented process improvements that boosted service delivery and reduced costs. Committed to fostering strong relationships and achieving operational excellence through effective staff management .always looking forward to learn and grow with anything I get involved with
Work History
Manager
5 Years 5 Months- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored staff on service protocols and automotive best practices.
- Implemented process improvements that enhanced vehicle servicing efficiency.
- Oversaw inventory management, reducing costs through effective supply chain strategies.
- Coordinated with vendors to negotiate contracts and secure favorable terms for parts procurement.
Supervisor
- Supervised daily operations to enhance workflow efficiency and team productivity.
- Trained new staff on safety protocols and operational procedures.
- Coordinated scheduling and task assignments for team members.
- Implemented process improvements to streamline service delivery.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Staff management
Goal setting
Relationship building
Cross-functional teamwork
Shift scheduling
Problem resolution
Positive attitude
Attention to detail
Problem-solving
Languages
Arabic
Full Professional
Spanish
Elementary
Timeline
Manager
Cat City Auto
02.2021 - CurrentRead More
Supervisor
Palm Springs Motorsports
2015 - 2019Read More
Mar Yosef
High School Diploma
Read More