Ray Agosto
Summary
Diversified experience as a customer service/sales associate. I enjoy providing polite service to our customers, assisting them with whatever questions they may have.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Laser Bounce
08.2022 - Current
- Handle customer inquiries and suggestions courteously and professionally.
- Actively listen to customers, handle concerns quickly and escalated major issues to supervisor.
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Operate Lasertron system troubleshooting any technical problems.
Theatre Usher
Schubert Organization
01.2021 - 08.2022
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Stock Room Employee
Marshall's
08.2021 - 03.2022
- Provided assistance to customers as part of our sales team
- Organize warehouse and stockroom
- Shelves new and returned stock.
Stock Room/ Warehouse Employee
Island Recreational
04.2020 - 09.2021
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Member of a sales team that assisted customers with pool purchasing decisions
- Provided customers with pool maintenance instructions
Education
Some College (No Degree) - Studio Recording Technology / Liberal Arts
Nassau Community College
Garden City, NYHigh School Diploma -
Massapequa High School
Massapequa, NY06.2020
Skills
- Relationship development
- Team management
- Project organization
Timeline
Customer Service Representative
Laser Bounce
08.2022 - Current
Stock Room Employee
Marshall's
08.2021 - 03.2022
Theatre Usher
Schubert Organization
01.2021 - 08.2022
Stock Room/ Warehouse Employee
Island Recreational
04.2020 - 09.2021
Some College (No Degree) - Studio Recording Technology / Liberal Arts
Nassau Community College
High School Diploma -
Massapequa High School
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