Ray Barboza
Executive Management
Las Vegas,NV
Summary
Results-driven General Manager with a focus on operational efficiency and budget management. Skilled in performance reporting and team leadership, consistently achieving key business metrics. Aiming to leverage diverse experience to enhance organizational success and client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager/Store Director
Saks Fifth Avenue
Las Vegas, Nevada
05.2024 - Current
- Executed sales strategies to maximize sales volume and customer engagement.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained vendor relationships for timely product replenishment and quality assurance.
- Prepared detailed reports for senior leadership, outlining key performance metrics related to business success.
Operations Director/ Assistant GM
Saks Fifth Avenue
Las Vegas, Nevada
08.2018 - 05.2024
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Directed the operations and logistics of a multi-million dollar business.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed the business profit and loss report. Maintaining budgets in accounts, such as payroll and facilities costs.
- Directed HR programs, policies and processes to improve operational efficiency.
- Orchestrated facility maintenance.
District Asset Protection Manager
Saks Fifth Avenue
Phoenix, Arizona
10.2010 - 08.2018
- Developed loss prevention strategies for high-value merchandise in a luxury retail environment.
- Trained staff on theft prevention techniques and emergency response procedures.
- Utilized inventory management software to track stock movements and updates.
- Analyzed risk factors to identify potential threats and vulnerabilities.
Education
Associate of Arts - Secondary Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Sales strategy
- Client experience
- Vendor management
- Performance reporting
- Budget management
- Operational efficiency
- HR processes
- Inventory management
- Conflict resolution
- Relationship building
Certification
Wicklander Zulawski Certification
Affiliations
Family and Sports/Recreation
References
References available upon request.
Timeline
General Manager/Store Director
Saks Fifth Avenue
05.2024 - Current
Operations Director/ Assistant GM
Saks Fifth Avenue
08.2018 - 05.2024
District Asset Protection Manager
Saks Fifth Avenue
10.2010 - 08.2018
Associate of Arts - Secondary Education
Maricopa Community Colleges, Mesa Community College