Ray Bourdeau
Joppa,MD
Summary
Accomplished Quotation Manager with a proven track record at Capitol Building Supply, adept in customer service and industry knowledge. Excelled in mentoring, strategic planning, and inventory optimization, significantly boosting efficiency and sales. Demonstrates exceptional time management and problem-solving skills, consistently exceeding targets and fostering customer relationships.
Overview
28
28
years of professional experience
Work History
Quotation Manager
Capitol Building Sypply
10.2015 - Current
- Handled coordination and completion of orders for tools and fasteners from outside sales personnel.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Created a standardized approach for delivering tools and fasteners across different market segments.
Millwork Sales Specialist
Lowes Home Improvment
01.2013 - 10.2015
- Maximized product availability by maintaining accurate inventory records and coordinating with suppliers for timely deliveries.
- interacted with customers daily to assess needs and provide solutions
- Facilitated sales and management of millwork installations.
- Continuously exceeded sales targets through strategic prospecting efforts aimed at identifying new opportunities within the market.
Project Specialist, Exteriors (PSE)
Lowes Home Improvment
01.2011 - 01.2013
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
Commercial Sales Representative
Lowes Home Improvment
01.2007 - 01.2011
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Presented bids and contracts for potential clients to review.
- Facilitated client interactions for optimal sales outcomes.
- Managed daily operations of service desk efficiently.
Pro Shop Sales
Hilti Inc.
01.2004 - 01.2007
- Increased Pro Shop sales through effective merchandising strategies and engaging product demonstrations.
- Boosted sales with strategic inventory management and strong store relationships.
- Engaged with customers daily to help find value based solutions.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Participated in ongoing training sessions and workshops to stay current with industry best practices, product enhancements, and emerging sales techniques.
Sales Representative (Outside)
Hilti Inc.
01.1999 - 01.2005
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- supported the building construction industry in the Baltimore area with experience, product knowledge and professionalism.
Concrete Construction Foreman
Belfast Valley Construction
01.1997 - 01.1999
- Supervised field crew to maximize quality and work efficiency.
- Verified and submitted team timesheets.
- Executed punch-list tasks to enhance product quality.
- Developed and assembled forms for various construction applications.
- Reviewed drawings to ensure concrete placement accuracy.
Education
No Degree - Business Administration
Harford Community College
Bel Air, MD05-1990
High School Diploma -
Fallston High School
Fallston, MD05-1988
Skills
- Customer service
- Time management
- Decision-making
- Industry Knowledge
- Problem solving
Timeline
Quotation Manager
Capitol Building Sypply
10.2015 - Current
Millwork Sales Specialist
Lowes Home Improvment
01.2013 - 10.2015
Project Specialist, Exteriors (PSE)
Lowes Home Improvment
01.2011 - 01.2013
Commercial Sales Representative
Lowes Home Improvment
01.2007 - 01.2011
Pro Shop Sales
Hilti Inc.
01.2004 - 01.2007
Sales Representative (Outside)
Hilti Inc.
01.1999 - 01.2005
Concrete Construction Foreman
Belfast Valley Construction
01.1997 - 01.1999
No Degree - Business Administration
Harford Community College
High School Diploma -
Fallston High School
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