Ray Forde
Summary
Motivated Sales Manager with 20+ years sales experience with high energy and great communication skills. Reliable and friendly.
Overview
20
20
years of professional experience
Work History
General Store Manager
Firestone Complete Auto Care
Mount Ephraim, NJ
03.2004 - Current
- Excelled in role requiring the ability to handle a variety of customer service and administrative tasks. Resolve customer issues in a timely manner.
- Managed financial aspects for the store. Budgeting, Expense tracking, Payroll management for optimal cost control and Inventory risk management.
- Demonstrated proficiencies in telephone and front desk reception within a high volume environment
- Developed training programs and presentations for employees, Communicated store programs and standards, Organized and conducted performance reviews and salary negotiations.
- Established a positive work environment with open communication and promoting teamwork among employees.
Education
High School Diploma -
Community Academy of Philadelphia
Philadelphia, PA01.1999
Skills
- Motivated seller
- Strategic thinker
- Excellent communicator
- Multi-tasker
- Time management
- Staff Management
- Inventory Control
- Works well under pressure
- Training and mentoring
- Leadership Development
Accomplishments
- State and Emissions inspector
- Management Development training Certification
- Consumer behavior training
Timeline
General Store Manager
Firestone Complete Auto Care
03.2004 - Current
High School Diploma -
Community Academy of Philadelphia