Ray Forde
Summary
Motivated Sales Manager with 20+ years sales experience with high energy and great communication skills. Reliable and friendly.
Overview
20
20
years of professional experience
Work History
General Store Manager
Firestone Complete Auto Care
03.2004 - Current
- Excelled in role requiring the ability to handle a variety of customer service and administrative tasks. Resolve customer issues in a timely manner.
- Managed financial aspects for the store. Budgeting, Expense tracking, Payroll management for optimal cost control and Inventory risk management.
- Demonstrated proficiencies in telephone and front desk reception within a high volume environment
- Developed training programs and presentations for employees, Communicated store programs and standards, Organized and conducted performance reviews and salary negotiations.
- Established a positive work environment with open communication and promoting teamwork among employees.
Education
High School Diploma -
Community Academy of Philadelphia
Philadelphia, PA01.1999
Skills
- Motivated seller
- Strategic thinker
- Excellent communicator
- Multi-tasker
- Time management
- Staff Management
- Inventory Control
- Works well under pressure
- Training and mentoring
- Leadership Development
Accomplishments
- State and Emissions inspector
- Management Development training Certification
- Consumer behavior training
Timeline
General Store Manager
Firestone Complete Auto Care
03.2004 - Current
High School Diploma -
Community Academy of Philadelphia
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