Ray Hunter
Summary
Dedicated Regional Manager with 12+ years of experience in Customer Service, Management, Sales, Operations, Accounting, and Asset Protecting Management. Consistently achieved record-high company prevention rankings, improvements to the bottom line, and turnaround of underperforming operations. Conducted several safety trainings and certified Wicklander-Zulawski Interview and Interrogation Techniques, while being CFI- Certified as a Forensic Interviewer. Motivated builder and leader operational based teams; instilled a shared, enthusiasm and commitment towards loss prevention as a key driver of company goal attainment and KPI’s. Philosophy of leading by example to ensure the execution of all employee safety, security, and policies both at the corporate and field level.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Loss Prevention Manager
JD Sports/Finish Line Corporation
01.2020 - Current
- Reduced company losses by implementing efficient loss prevention strategies and conducting regular audits.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Performed thorough cash audits and deposit investigations that lead to multiple prosecutable cases throughout FY23 & FY24 .
- Trained personnel on security best practices, protocols and procedures.
- Partnered with law enforcement and security personnel in issue investigation.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Improved inventory control procedures, minimizing stock discrepancies and reducing financial losses.
- Collaborated with store management to develop effective security plans, leading to decreased incidents of theft and fraud.
Corporate Loss Prevention & Operation Support
Finish Line Corporation
07.2017 - 01.2020
- Completed incident reports and activity logs for accurate, current records.
- Observed video surveillance systems for prompt emergency response.
- Leveraged OSHA standards as basis for developing effective safety protocols tailored to organizational needs.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
Department Loss Prevention Safety Manager
Lowe’s Home Improvement
03.2015 - 07.2017
- Generated strategic planning to find ways to prevent loss to protect company assets through activities in safety, inventory recovery.
- Managed & Supervised over 15 employees in several departments while working daily in a team environment.
- External apprehensions of ORC groups, Investigation and resolution of all internal theft.
- Improved store security by implementing comprehensive loss prevention programs and strategies.
- Trained employees on loss prevention techniques, leading to increased awareness and vigilance among staff members.
- Developed strong relationships with law enforcement agencies, facilitating cooperation during investigations and prosecutions.
- Established emergency response plans, ensuring preparedness in event of a crisis or disaster.
- Educated employees on hazardous waste management, emergency response and safe work practices.
Kmart Loss Prevention Manager / Assets Profit and Protection Manager
Sears Holdings Corporation
08.2011 - 02.2015
- Controlled reduction of loss inventory by protecting company assets.
- Built cross-functional relationships with business partners to reduce losses.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Education
Associate of Science - Criminal Justice
Indiana State University
Terre Haute, INAssociate of Science - Business Management & Audio Engineering
University of Indianapolis
Indianapolis, INHigh School Diploma -
Wirt High School
IndianaSkills
- Certified Loss Prevention Trainer
- Quality Assurance
- Performance Coaching
- Process Improvement
- Cross Divisional Partnerships
- Theft Prevention
- Law Enforcement Collaboration
- Fraudulent Activities Investigations
- Interviews and Interrogations
- Inventory Control
- Loss Prevention Strategies
- Internal Auditing
- Shrink Reduction
- Investigation Management
- Security Systems
- Physical Security
- Fraud Detection
- Conflict Resolution
- Incident Reporting
- Data Analysis
- Access Control
- Crisis Management
- Loss Prevention Assessment Programs
Accomplishments
- Sears Holding Certificate of Excellence 2012 - For successfully achieving 248% of the External Goal, Highest in the District.
- Safest store of the year - Sears Holdings Corporation.
- Outstanding External Theft Resolution.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created Job-Aids for Field & Store Business Partners to help with Safety & Shrink Incident Reduction at JD/ Finishline.
- Created XBR & IntelliQ Flowcharts for Internal Activity Detection.
Certification
- [Certified Forensic Interviewer], [International Association of Interviewers] - February 2022
- Wicklander-Zuwalski & Associates Interview & Interrogation Techniques
- OSHA 10 General Industry Safety & Health
- EHS - Environmental Health and Safety Professional
Timeline
Regional Loss Prevention Manager
JD Sports/Finish Line Corporation
01.2020 - Current
Corporate Loss Prevention & Operation Support
Finish Line Corporation
07.2017 - 01.2020
Department Loss Prevention Safety Manager
Lowe’s Home Improvement
03.2015 - 07.2017
Kmart Loss Prevention Manager / Assets Profit and Protection Manager
Sears Holdings Corporation
08.2011 - 02.2015
Associate of Science - Criminal Justice
Indiana State University
Associate of Science - Business Management & Audio Engineering
University of Indianapolis
High School Diploma -
Wirt High School
- [Certified Forensic Interviewer], [International Association of Interviewers] - February 2022
- Wicklander-Zuwalski & Associates Interview & Interrogation Techniques
- OSHA 10 General Industry Safety & Health
- EHS - Environmental Health and Safety Professional
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