Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ray Johnson

Katy,TX

Summary

Ray Johnson
Katy, TX | 346-452-3134 | Raymond.DJohnson@yahoo.com

Objective

Versatile operations leader with over 10 years of experience managing cross-functional teams, analyzing complex data, and implementing process improvements across retail and healthcare environments. Skilled in data integrity, workflow automation, stakeholder engagement, and system testing. Eager to leverage analytical and strategic skills to support Total Rewards programs and enhance data-driven decision-making as a Compensation & Benefits Analyst.

Professional Experience


Overview

16
16
years of professional experience

Work History

Healthcare Operations Manager (Facility Administrator)

DaVita
02.2022 - Current
  • Lead daily operations of outpatient clinics, managing financial performance, team productivity, and patient satisfaction in a fast-paced environment.
  • Supervise and mentor cross-functional teams to consistently exceed clinical, operational, and service goals.
  • Manage P&L responsibilities including budgeting, vendor negotiations, supply chain oversight, and compliance.
  • Develop and implement quality improvement initiatives aligned with broader regional and corporate strategies.
  • Build strong patient and staff relationships, fostering trust and collaboration to drive results.
  • Partner with regional leadership to resolve operational challenges and support strategic planning initiatives.

Store Manager

Kroger Co.
02.2019 - 01.2022
  • Managed high-volume store operations, achieving measurable improvements in sales, shrink, and in-stock performance.
  • Led strategic sales and promotional initiatives, resulting in significant YOY growth and national recognition.
  • Trained and developed multiple Department Heads and Assistant Managers, contributing to regional talent pipeline.
  • Oversaw inventory management, merchandising, and customer service operations across multiple departments.
  • Collaborated with vendors and corporate partners to execute marketing strategies and community engagement events.

Assistant Store Manager

Kroger Co.
07.2016 - 02.2019
  • Supported daily operations and department leadership, specializing in inventory control, loss prevention, and scheduling.
  • Played key role in achieving division recognition for performance in floral, bakery, and center store departments.
  • Developed staff through coaching, training, and delegation, while driving customer-focused service metrics.

Tax Compliance Officer II

Texas State Comptroller
06.2012 - 10.2016
  • Managed and resolved over 175+ delinquent tax accounts monthly through direct business engagement and field visits.
  • Educated business owners on state compliance through seminars and one-on-one consultations.
  • Conducted audits, financial investigations, and business seizures when required.
  • Utilized CRM and data systems for record-keeping, tracking, and forecasting activities.

Financial Litigation Intern

U.S. Attorney's Office
06.2009 - 10.2013
  • Supported litigation efforts by preparing legal documents, running financial reports, and assisting with trial preparation.
  • Coordinated with federal agencies and attorneys to gather case data and manage case logistics.

Education

Bachelor of Science - Criminal Justice, Minor in Business

University of Houston – Downtown
12.2012

Skills

  • Client Relationship Management
  • Sales & Revenue Growth Strategies
  • Strategic Planning & Execution
  • Financial Forecasting & Budget Oversight
  • Team Leadership & Staff Development
  • Data-Driven Decision Making
  • Consultative Communication & Presentation

Timeline

Healthcare Operations Manager (Facility Administrator)

DaVita
02.2022 - Current

Store Manager

Kroger Co.
02.2019 - 01.2022

Assistant Store Manager

Kroger Co.
07.2016 - 02.2019

Tax Compliance Officer II

Texas State Comptroller
06.2012 - 10.2016

Financial Litigation Intern

U.S. Attorney's Office
06.2009 - 10.2013

Bachelor of Science - Criminal Justice, Minor in Business

University of Houston – Downtown

Similar Profiles

CREATE PROFILE