Ray Pitcairn
Antioch,TN
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Salesman
Wash N Roll
Middle TN
03.2022 - 08.2024
- Achieved monthly sales targets by promoting and selling packages/family plans.
- Served as customer service representative in various stores throughout middle TN.
- Oversaw sales functions and ensured profitability for a portfolio of more than 20 stores located throughout Middle Tennessee.
- Expanded knowledge and proficiency with different computer systems through training at multiple sites in Nashville
- Demonstrated consistent excellence by consistently placing in the top 3 for weekly sales.
PMC Valet
MIT downtown Nashville
Nashville
10.2021 - 03.2022
- Assisted guests by parking vehicles upon arrival and retrieving them upon departure
- Assisted with luggage handling
- Continuously prioritized hustle and agility to maximize productivity
- Attended weekly classes to acquire site manager position.
American Roofing Sales Independent Contractor
Hermitage TN
05.2021 - 10.2021
- Conducted research on storm damage in the area, analyzing for both wind and hail
- Educated homeowners in targeted areas about potential roof damage through door-to-door outreach
- Built rapport with homeowners to gain permission for roof inspections and photograph damage
- Explained options to customers with damage and obtained signed contracts
- Handled interactions with insurance company and scheduled follow-up meetings with adjuster.
- Upon insurance approval, facilitated customer selection of shingles and colors, scheduling roof installations, and providing comprehensive instructions for the installation day.
Midtown Home Improvement Canvas Manager
07.2020 - 05.2021
- Managed door-to-door canvas team and payroll.
- Implemented ongoing interview process to address frequent departures from team.
- Organized team outings for neighborhood training sessions, resulting in increased appointment setups for product specialists
- Consistently surpassed appointment targets, breaking company records in the first week and earning recognition through a Canvas Manager Award.
Logan's Roadhouse Server
03.2019 - 03.2021
- Successfully handled multiple tasks simultaneously in a fast-paced environment by efficiently managing waiting tables, side work, and running side work.
- Ensured customer satisfaction by providing food and drink service, as well as upholding cleanliness and safety standards in the dining area.
Skills
- Door-to-door sales
- Client presentations
- Sales and marketing strategies
- Lead prospecting
- Territory Development
- Customer Relationship Building
- Customer Retention
- Customer Service
- Network development
- Relationship Building
- Post-sales support
- Product and Service Sales
Timeline
Salesman
Wash N Roll
03.2022 - 08.2024
PMC Valet
MIT downtown Nashville
10.2021 - 03.2022
American Roofing Sales Independent Contractor
Hermitage TN
05.2021 - 10.2021
Midtown Home Improvement Canvas Manager
07.2020 - 05.2021
Logan's Roadhouse Server
03.2019 - 03.2021
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