RAY PROCHKO
Columbus,OH
Summary
Loan Officer with a proven track record at Lower.com, excelling in customer relationship management and financial analysis.
Overview
3
3
years of professional experience
Work History
Loan Officer
Lower.com
Columbus, Ohio
09.2025 - Current
- Developed and managed a mortgage pipeline through networking, referrals, and relationship-building strategies.
- Consulted with clients to understand short-term financial goals and long-term homeownership needs in order to recommend personalized lending solutions.
- Guided borrowers through the mortgage process from initial consultation through closing while maintaining strong communication and customer satisfaction.
- Applied critical thinking and problem-solving skills to structure loan scenarios and overcome financing challenges.
- Maintained knowledge of mortgage products, underwriting guidelines, and market trends to provide accurate and strategic recommendations.
Loan Officer Assistant (LOA)
Lower.com
Columbus, Ohio
07.2024 - 09.2025
- Assisted Loan Officers with managing active loan pipelines and ensuring timely movement of files throughout the mortgage process.
- Collected and reviewed borrower documentation for accuracy and compliance before underwriting submission.
- Maintained communication with borrowers, processors, underwriters, and third-party partners to ensure smooth transaction flow.
- Helped resolve file conditions and addressed client concerns with professionalism and urgency.
Sales Development Representative (SDR)
Lower.com
Columbus, Ohio
03.2024 - 07.2024
- Connected with prospective clients through phone calls, emails, and follow-up communication to identify and qualify new business opportunities.
- Built rapport with clients to identify financial needs and educate them on mortgage opportunities.
- Worked closely with sales and marketing teams to improve lead generation efforts and create a better overall customer experience.
Sports Information Analyst
Hocking College
Athens, Ohio
08.2023 - 12.2023
- Collected and maintained statistical data for Hocking College football games with accuracy and organization.
- Developed analytical reports and statistical models to evaluate player and team performance.
- Strengthened proficiency in Google Sheets and Microsoft Excel through detailed data management responsibilities.
Game Operational Manager
Hocking College
Athens, Ohio
08.2023 - 12.2023
- Coordinated game-day field preparation and operational logistics for home athletic events.
- Developed parking and traffic flow strategies to improve event efficiency and visitor experience.
Education
Bachelor of Business Administration - Sports Management, Marketing
Ohio University
Athens, Ohio12.2023
Skills
- Customer relationship management
- Financial analysis
- Compliance regulations
- Pipeline management
Leadership Experience
- Live Like Lindy Organization, Volunteer, 01/17 - 12/18, Supported initiatives providing underprivileged children opportunities to participate in sports programs and competitions., Assisted with community outreach efforts, including food distribution for individuals in need., Helped launch a traveling summer lacrosse program serving 500-1,000 youth participants.
- Beta Theta Pi, Member, 11/19 - 12/23, Participated in philanthropy and fundraising initiatives supporting wounded veterans., Developed leadership, networking, and interpersonal communication skills through fraternity involvement., Maintained academic standards required for membership.
Timeline
Loan Officer
Lower.com
09.2025 - Current
Loan Officer Assistant (LOA)
Lower.com
07.2024 - 09.2025
Sales Development Representative (SDR)
Lower.com
03.2024 - 07.2024
Sports Information Analyst
Hocking College
08.2023 - 12.2023
Game Operational Manager
Hocking College
08.2023 - 12.2023
Bachelor of Business Administration - Sports Management, Marketing
Ohio University