Ray Ramon
Donna
Summary
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
14
14
years of professional experience
Work History
Direct Support Professional
Texas Department of Health and Human Services
03.2025 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Detention Officer
Akima Global Services
04.2018 - 02.2025
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
Correctional Officer
Texas Department Of Criminal Justice
02.2014 - 03.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Truck Driver
US Army Reserve
05.2011 - 11.2016
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Education
GED -
Region One
Edinburg, TX05-2007
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Decision-making support
- Transportation
- Safety monitoring
- CPR/AED
- Clear communication
- Attentive to people
Languages
Spanish
Limited Working
Timeline
Direct Support Professional
Texas Department of Health and Human Services
03.2025 - Current
Detention Officer
Akima Global Services
04.2018 - 02.2025
Correctional Officer
Texas Department Of Criminal Justice
02.2014 - 03.2018
Truck Driver
US Army Reserve
05.2011 - 11.2016
GED -
Region One
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