RAY SHIRAMIZU
UNIQLO
Mililani Town,HI
2
years of professional experience
Results-driven Retail Supervisor with expertise in team leadership, training, and enhancing sales performance. Skilled in operational management and team development. Currently pursuing a B.A. in Political Science, aiming to leverage strong interpersonal and technology-focused customer service skills in an Apple Retail Specialist role.
Work History
Supervisor
1 Year- Led the largest division, managed daily operations, and maintained customer service and KPIs to standards.
- Trained about a quart of the current store staff, helping develop basics across all store ops tasks.
- Led back of house and contributed to reducing the store's stock room ratio to below 15%, improving the shop-ability of the sales floor.
- Maintained zero cash register discrepancies over the past year, demonstrating consistent accuracy in cash handling
Advanced Associate
7 Months- Supported and trained associates in customer service and sales floor standards while taking on responsibility for the inner wear division.
- Led the inner wear division to 115% year over year improvement through strong merchandising, presentation, and team execution.
- Created and maintained product facings and fixture presentations for inner wear ensuring products were organized logically and in a way that was easy for customers to understand
- Previously recognized as one of the store's top customer service associates.
Associate
7 Months- Established customer service foundation through consistent execution of front of house duties, such as greeting customers, managing cash transactions, and ensuring a clean sales floor.
- Provided friendly and efficient service to customers while maintaining accuracy and professionalism.
- Maintained store standards by cleaning and tidying assigned zones to create a shoppable environment for customers.
- Developed strong communication, teamwork, and customer service skills that supported my progression to advanced associate and supervisor.
Education
Bachelor of Arts - Polical Science
Skills
Sales & Merchandising
Customer Service
Staff development
Cash handling accuracy
Merchandising Strategies
Inventory & Retail Operations
Problem Solving
Retail Technology
Team Building
Interests
I enjoy rock climbing and hiking
Love learning about new technologies and progress
Love working on cars and solving mechanical issues.
Timeline
Supervisor
UNIQLO
08.2025 - CurrentRead More
Advanced Associate
UNIQLO
01.2025 - 08.2025Read More
Associate
UNIQLO
06.2024 - 01.2025Read More
University of Hawaii At Manoa
Bachelor of Arts from Polical Science
Read More