Summary
Overview
Work History
Education
Skills
References
Timeline
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Ray F Sosa

Ray F Sosa

Brooklyn,NY

Summary

Dynamic and accomplished leader with a solid track record. A bilingual professional with 12 years + of experience developing and executing key customer and technology success strategies to maximize value and ensure alignment on goals, building relationships, and empowering teams for the benefit of the oranization.

Overview

7
7
years of professional experience

Work History

Mobile Field Test Engineer

K&M Wireless
New York, NY
04.2024 - 06.2024
  • Tested pre launched devices such as Google, Samsung and Android smartphones for Network Connectivity, Call clarity and Data speed performance.
  • Drove company van in different routes as well as stationary locations throughout the Tri-state area for testing.
  • Reported any bugs or defects discovered during the course of a test cycle.

Technician

Asurion Phone & Tech Repair
New York, NY
10.2021 - 12.2023
  • Repaired and replaced broken parts of mobile phones, such as displays, batteries, motherboards and other components.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Patient Transporter

Brooklyn Mount Sinai
Brooklyn
03.2020 - 07.2020
  • Transported patients safely to/from all patient units & designated treatment areas in a timely manner and in accordance with prescribed procedures
  • Performed and assisted with the movement of patients; assisted with transport/transfer of patients from chair/bed, bed/stretcher, etc
  • Transported specimen to designated lab areas
  • Transported expired patients to the morgue
  • Practiced effective communication and collaboration with other health care members.

Sales Leader

Verizon Wireless NY
10.2017 - 03.2020
  • Educated customers on modern handset devices and functions
  • Provided product information, quotes, availability, prices and delivery options to customers.
  • Performed Approval of Accounts and Verifications with personal information such as SS #s, Passports and State ID's.
  • Assisted with setting up their new tech devices.
  • Performed managerial tasks such as auditing end of day reports, opening and closing store

Education

Associate of Applied Science: Criminal Justice -

Herkimer County Community College

Skills

  • Bilingual (English & Spanish)
  • Excellent communication and interpersonal skills
  • Excellent Organization Skill
  • Tech-Savvy

References

References available upon request.

Timeline

Mobile Field Test Engineer

K&M Wireless
04.2024 - 06.2024

Technician

Asurion Phone & Tech Repair
10.2021 - 12.2023

Patient Transporter

Brooklyn Mount Sinai
03.2020 - 07.2020

Sales Leader

Verizon Wireless NY
10.2017 - 03.2020

Associate of Applied Science: Criminal Justice -

Herkimer County Community College

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Ray F Sosa