Ray Turnier
Coral Springs
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Agent
Infinity Sales Group
Boca Raton
01.2025 - Current
- Represented leading internet providers including AT&T, T-Mobile, and Quantum Fiber to assist customers in selecting optimal services.
- Excelled in commission-based sales environments, showcasing quick thinking and decisive action under pressure.
- Adapted swiftly to provider unavailability by offering alternative solutions that aligned with customer needs.
- Utilized persuasive communication and active listening skills to upsell premium plans and convert inquiries into sales.
Server
Tobu Thai and Sushi
Coral Springs
08.2023 - Current
- Work as the sole employee in a small, family-owned restaurant, taking on multiple roles, including server, hostess, and occasional dishwasher.
- Provide full-service dining experiences—greeting guests, taking orders, serving food, and managing payments—with efficiency and professionalism.
- Maintain a clean and organized environment while balancing front- and back-of-house responsibilities, often under high-pressure conditions.
Restaurant Hostess
Outback Steakhouse
Coral Springs
08.2024 - 02.2025
- Served as primary contact for guests, ensuring a welcoming atmosphere and professionalism under pressure.
- Managed real-time seating arrangements using tablet-based software to enhance guest experience and table turnover.
- Balanced customer service tasks with behind-the-scenes coordination, mediating conflicts among servers to ensure smooth workflow.
Education
Bachelor of Science - Data Science And Analytics
Florida Atlantic University
Boca Raton, FL06-2028
Certification - Architectural Drafting
Atlantic Technical College
Pompano Beach, FL06-2024
Skills
- Data analysis
- Statistical modeling
- Data visualization
- Customer service
- Team collaboration
- Cross-selling techniques
- Sales presentations
- Closing deals
Affiliations
- Plays violin
- Community services at multiple churches
Certification
- Autocad certification
Languages
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Sales Agent
Infinity Sales Group
01.2025 - Current
Restaurant Hostess
Outback Steakhouse
08.2024 - 02.2025
Server
Tobu Thai and Sushi
08.2023 - Current
Bachelor of Science - Data Science And Analytics
Florida Atlantic University
Certification - Architectural Drafting
Atlantic Technical College