Rayan Hamad
Dearborn,MI
Summary
Licensed Property & Casualty Insurance Professional in Texas with non-resident authority in Michigan. Proven ability to deliver results through strong communication skills and a commitment to exceptional service. Experienced Store Manager with a focus on customer relations, sales growth, and inventory control, achieving significant improvements in store operations and cost reduction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Producer (P&C)
AllState
Dearborn, Michigan
11.2025 - Current
- Supported daily agency operations, including quoting, servicing existing policies, and handling customer inquiries.
- Gained experience with Allstate systems and underwriting guidelines.
Insurance Producer (P&C)
AAA Insurance Company
Dearborn, Michigan
09.2025 - 10.2025
- Completed onboarding and training for personal lines insurance.
- Assisted customers with quotes, policy explanation, and coverage questions.
Independent Contractor (Dasher)
DoorDash
Various Locations
01.2023 - Current
- Managed scheduling, deliveries, and customer service with efficiency and professionalism.
Store Manager
Roland’s Quick Stop
Mansfield, TX
06.2024 - 09.2025
- Directed daily store operations, staff scheduling, and customer service.
- Maintained financial accuracy through deposits and reconciliations.
Concierge
The Katy
Dallas, TX
03.2024 - 06.2024
- Delivered personalized service, handled client inquiries, and resolved issues professionally.
Manager
High Times Smoke Shop
Keller, TX
12.2022 - 03.2024
- Supervised daily operations, trained staff, and ensured regulatory compliance.
- Implemented strategies that boosted customer satisfaction and repeat business.
- Managed inventory, cash handling, and reporting.
Logistics Dispatcher
Najjar Brothers LLC
Arlington, TX
06.2020 - 12.2022
- Coordinated 10+ daily deliveries, ensuring regulatory compliance and timely execution.
- Managed customer communication to resolve service issues efficiently.
Education
High School Diploma -
Martin High School
Arlington, Texas06.2020
Tarrant County College
Arlington, TexasSkills
- Client Relationship Management
- Conflict Resolution & Problem-Solving
- Sales & Service Excellence
- Cash Handling & Financial Reporting
Certification
- Texas Property & Casualty Insurance License, Active
- State of Michigan Non-Resident Producer License (Property & Casualty), Active
Timeline
Insurance Producer (P&C)
AllState
11.2025 - Current
Insurance Producer (P&C)
AAA Insurance Company
09.2025 - 10.2025
Store Manager
Roland’s Quick Stop
06.2024 - 09.2025
Concierge
The Katy
03.2024 - 06.2024
Independent Contractor (Dasher)
DoorDash
01.2023 - Current
Manager
High Times Smoke Shop
12.2022 - 03.2024
Logistics Dispatcher
Najjar Brothers LLC
06.2020 - 12.2022
High School Diploma -
Martin High School
Tarrant County College